The following information is to help you use the AssociationsOnline system. There are also several step-by-step guides with detailed support information.
While in the system, the FAQ and help resources button, located at the top right of each page, will link you back to this page to access the help guides.
AssociationsOnline help guides
Step-by-step help for using AssociationsOnline is covered in the following guides:
- Help guide 1: Enrol, login and search (includes a video guide)
- Help guide 2: Manage my account (includes a video guide)
- Help guide 3: Manage my association/s
- Help guide 4: Manage users (includes a video guide)
- Help guide 5: Find and buy documents
- Help guide 6: Applications
You can also download the all the guides in one pdf document: AssociationsOnline help guide
Videos
We have created several "how-to" video guides available on the following pages:
Need some assistance?
If you require any further support or assistance please contact the Association and Charities Branch on 1300 304 074 or by email.