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Empowering consumers and ensuring safety

Last updated: 01 April 2026

Get informed, stay safe, and resolve disputes with confidence.
Discover resources, guidance, and services for consumers and businesses in Western Australia.

Learn more about Consumer Protection

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Help and complaints

We have the tools to help you resolve a problem or handle a complaint.

Bonds

How to lodge, change or claim a bond.

Rent reforms

The rent reforms are helping you make your rental feel like a home.

Travel (Opens in a new tab/window)

What to do if your travel is affected by the Middle East conflict.
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FuelWatch

Find the cheapest fuel in your area.
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Renting a home

Know your rights and responsibilities when renting a home.
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Retirement villages

Advice on finding a village, moving in and leaving.
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Aboriginal consumers

Consumer rights resources to empower Aboriginal consumers.
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Buying a vehicle

What to look out for when buying a car.
Online shopping and gifts

Online shopping and gifts

Know your rights for returns when buying online and buying gifts.

News and alerts

See all news and alerts

Minister's announcement: Funeral price regulations locked in to protect grieving families

The Cook Labor Government has moved to ensure ongoing protection for grieving Western Australians, with the permanent introduction of a pricing code of practice

From the Commissioner: Dealing with delayed building work

Because the building industry relies on multiple and sometimes unpredictable factors – different products, trades, supply chains and timeframes – it can be affe

$6,000 fine for man who halved Ford Ranger’s odometer reading (Marcus Rollend)

A Southern River man has been convicted and fined $6,000 by the Perth Magistrates Court after deliberately altering the odometer of a used vehicle before advert
Artwork reflecting the Department of Local Government, Industry Regulation and Safety – Consumer Protection’s commitment to protecting and supporting Aboriginal consumers all across Western Australia.

Connected through knowledge

Artwork reflecting the Department of Local Government, Industry Regulation and Safety – Consumer Protection’s commitment to protecting and supporting Aboriginal consumers all across Western Australia.

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Acknowledgement of Country

The Government of Western Australia acknowledges the traditional custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders both past and present.

© Government of Western Australia 2017 to 2026