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Empowering consumers and ensuring safety

Last updated: 09 July 2026

Get informed, stay safe, and resolve disputes with confidence.
Discover resources, guidance, and services for consumers and businesses in Western Australia.

Learn more about Consumer Protection

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Help and complaints

We have the tools to help you resolve a problem or handle a complaint.

Bonds

How to lodge, change or claim a bond.

Rent reforms

The rent reforms are helping you make your rental feel like a home.

Seafood country of origin labelling (Opens in a new tab/window)

Know where your seafood comes from.
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FuelWatch

Find the cheapest fuel in your area.
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Renting a home

Know your rights and responsibilities when renting a home.
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Retirement villages

Advice on finding a village, moving in and leaving.
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Aboriginal consumers

Consumer rights resources to empower Aboriginal consumers.
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Buying a vehicle

What to look out for when buying a car.
Online shopping and gifts

Online shopping and gifts

Know your rights for returns when buying online and buying gifts.

News and alerts

See all news and alerts

Minister's announcement: Better protection for retirement village residents under new laws

The Cook Labor Government's retirement village reforms come into effect next month with the introduction of important financial protections for residents includ

From the Commissioner: Can a WA retailer refuse your cash? Here’s the deal

In January this year, the Federal Government introduced a new cash mandate compelling some businesses to accept cash payments.

House relocator complaints prompt consumer warning (James Sinclair Thomson / Perth House Relocators / JT Projects / JST Projects Australasia)

Consumer Protection is warning Western Australians against engaging a house relocation trader who has allegedly taken more than $1 million in payments from cons
New seafood labelling laws are now in effect

New seafood labelling laws are now in effect

Hospitality businesses across Australia are now required to display the country of origin for all seafood they serve.

Artwork reflecting the Department of Local Government, Industry Regulation and Safety – Consumer Protection’s commitment to protecting and supporting Aboriginal consumers all across Western Australia.

Connected through knowledge

Artwork reflecting the Department of Local Government, Industry Regulation and Safety – Consumer Protection’s commitment to protecting and supporting Aboriginal consumers all across Western Australia.

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Acknowledgement of Country

The Government of Western Australia acknowledges the traditional custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders both past and present.

© Government of Western Australia 2017 to 2026