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Empowering consumers and ensuring safety

Last updated: 09 July 2026

Get informed, stay safe, and resolve disputes with confidence.
Discover resources, guidance, and services for consumers and businesses in Western Australia.

Learn more about Consumer Protection

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Help and complaints

We have the tools to help you resolve a problem or handle a complaint.

Bonds

How to lodge, change or claim a bond.

Rent reforms

The rent reforms are helping you make your rental feel like a home.

Seafood country of origin labelling (Opens in a new tab/window)

Know where your seafood comes from.
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FuelWatch

Find the cheapest fuel in your area.
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Renting a home

Know your rights and responsibilities when renting a home.
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Retirement villages

Advice on finding a village, moving in and leaving.
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Aboriginal consumers

Consumer rights resources to empower Aboriginal consumers.
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Buying a vehicle

What to look out for when buying a car.
Online shopping and gifts

Online shopping and gifts

Know your rights for returns when buying online and buying gifts.

News and alerts

See all news and alerts

From the Commissioner: Asked to make your property offer online? Here’s what you need to know

Increasingly, buyers are being asked to submit offers through online platforms rather than by email or face-to-face with the selling agent.

Private landlord fined after failing to protect tenant’s bond money (Jay-Dee Roderick)

A private landlord from Jane Brook has been fined $3,300 and ordered to pay $2,606 in costs after failing to lodge a tenant’s security bond as required under We

Alert to Perth motorists - fill up now to beat the petrol price rise

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow.
New seafood labelling laws are now in effect

New seafood labelling laws are now in effect

Hospitality businesses across Australia are now required to display the country of origin for all seafood they serve.

Artwork reflecting the Department of Local Government, Industry Regulation and Safety – Consumer Protection’s commitment to protecting and supporting Aboriginal consumers all across Western Australia.

Connected through knowledge

Artwork reflecting the Department of Local Government, Industry Regulation and Safety – Consumer Protection’s commitment to protecting and supporting Aboriginal consumers all across Western Australia.

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Acknowledgement of Country

The Government of Western Australia acknowledges the traditional custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders both past and present.

© Government of Western Australia 2017 to 2026