This shows a friendly interaction at what appears to be a customer service or reception desk. A woman, dressed professionally and smiling, hands over a document to a man and a woman standing on the other side of the counter. There is a plant on the desk, and the lighting is soft, creating a welcoming atmosphere.

About Consumer Protection

Find out how we can help you.
This image features a brochure for the "2024 Consumer Protection Awards" with the subtitle "celebrating community champions." The brochure is displayed on a table with a decorative arrangement of native Australian flora, including branches and dried flowers.

Consumer Protection Awards

Find out about award categories, how to nomiate, and previous winners.
This image depicts a person holding a tablet displaying an online survey form. The survey appears to be about customer satisfaction, with various questions on aspects like location, comfort, fitting, and staff, each with a rating scale from "Excellent" to "Average." There’s also a text box at the bottom labeled "How can we improve our service?" where respondents can add additional feedback.

Reviews and reforms

Have your say on law reforms. Learn more about past reforms and consultations.