Consumer Protection

Relocation clause prescribed for the purpose of section 14A(1)(a) of the Commercial Tenancy (Retail Shops) Agreements Act 1985. 

Associations Info Issue 8 April 2011

Customers expect quality service and a high standard of work at a competitive price. It is important to give customers professional, accurate advice and information, particularly about the cost of the job.

Being asked to supply a quote will often be your first contact with a customer. It makes sense to use this opportunity to create a good impression. If you are clear, concise and accurate when supplying a quote you can ensure your business dealings get off to a good start. Accurate quoting will avoid disputes with customers and protect your good reputation.

Terms and Conditions of Use for online lodgement using ‘MyAssociations’  with the Department of Energy, Mines, Industry Regulation and Safety.
 
These terms and conditions are made between the Department of Energy, Mines, Industry Regulation and Safety (“Department”) and your Incorporated Association (“Association”). They are intended to be binding on your Association and its officers and contact person/s (referred to below as “you/your”). 
 

Refunds policy sign example

We are not required to provide a refund or replacement if you change your mind. But you can choose a refund or exchange if an item has a major problem.

This is when the item:

Retailers encounter many situations where goods are damaged in the store or damaged while being transported to a customer’s house.

Advice for carers and care workers.

Consumer Protection (a division of the Department of Energy, Mines, Industry Regulation and Safety) provides assistance and advice about the rights and responsibilities of traders and consumers under Western Australia’s consumer protection laws.

We have developed this brochure to help you protect the welfare of the people in your care.

This fact sheet gives an overview of what constitutes a contract and the obligations arising from entering into a contract.

What is a contract?

A contract is a legally binding agreement between two or more parties. For example, if you purchase any goods, buy a house, engage a tradesperson to carry out work, borrow money, order goods or machinery from a manufacturer, or sign up for a telephone plan, these involve all types of contracts.

A contract involves: 

Renting a home in Western Australia - four guides to assist tenants.