Travel

Travel services are covered by the Australian Consumer Law consumer guarantees. These are consumer rights when buying goods and services in Australia or through an Australian company.

Co-operatives fees and forms

Many applications and forms can be submitted online. It is the fastest, easiest and most secure way of managing your applications. 

The fees listed below are correct as at the time of publication. Fees are subject to annual review and may change without notice.

Please note there are other items with fees. If you are lodging documents or seeking approval for processes not listed below, please contact Association and Charities branch for further information.

FuelWatch and fuel prices

FuelWatch shows fuel prices in your area so you can choose where and when to fill up.

Fuel retailers must notify FuelWatch of their next day's prices by 2pm each day. These prices are ‘locked in’ for 24 hours from 6am the following day.  FuelWatch makes the following day's prices available to the public by 2:30pm each day. 

Prices shown on FuelWatch are the standard cash prices. They exclude discounts and charges, such as supermarket discounts or credit card fees.

Property scams

Identity fraud and scams are increasingly prevalent throughout the community, and the property industry is not immune to falling victim to such events.

Bogus sellers

Two highly publicised incidents in September 2010 and March/April 2011 resulted in properties being sold in Western Australia without the knowledge and consent of the lawful property owners.

These sales were undertaken by real estate agents who were contacted by criminals masquerading as the true owners. 

Claiming compensation

A consumer may be able to claim for compensation from the business if a problem with a product or service causes:

  • the consumer to pay more money because it didn’t meet the consumer guarantees
  • injury to themselves or others
  • damage to their property or belongings.

This is particularly the case where the business failed to meet a consumer guarantee.

A business does not have to pay if the damage or loss: