Consumer Protection

The main complaints Consumer Protection receives about holiday accommodation is generally about poor facilities and pricing disputes. Here are some tips to avoid disappointment when booking your next holiday. 

Portable pools can pose a safety risk, especially for children under the age of five, because they are:

• not usually fenced and
• not completely emptied after use.

Pool fencing laws apply to pools, including portable pools 300mm (30cam) deep or more.

Adults should always actively supervise children from within arm's reach when they are in and around the water.

When you are ready to start buying things for yourself, or ready to move out of the family home, you should know your rights and where to go to get help if things go wrong. 

Consumer Protection can help you with information about 

You are protected by the Australian consumer laws when you buy a pet.

Follow our tips below about buying a pet to know your rights.

If something goes wrong, follow our step-by-step complaints to help you resolve your problem.

A property developer is someone whose business, either alone or as part of another business, involves selling, exchanging, or otherwise disposing of property they own. Property developers do act on behalf of a client. 

Property development may involve:

If you would like to help raise awareness of our 'look for this symbol' campaign, we are happy for you to link to our pages on this website. The following conditions must be met:

Consumer Protection provides a variety of online resources:

Scams

If you receive a letter, email, phone call or contact via social media (or any other method) that you think is suspicious please report it to WA ScamNet.   You can subscribe to the WA ScamNet alerts to be up to date on recent scams targeting Western Australians.

Consultations and reports

Consumer Protection conducts a number of public consultations and reviews each year. To be kept up to date with consultation announcements follow us on Facebook.