Consumer Protection

Land Valuers Licensing (Remuneration) Notice 2013 - 18 September 2013

The Minister for Commerce has approved the Land Valuers Licensing (Remuneration) Notice 2013 (the Notice) prescribing the maximum remuneration land valuers can receive for the various valuations and assessments they offer.

The Notice was published in the Government Gazette on 17 September 2013 and comes into effect on 1 October 2013. It includes a Scale of Fees that applies to valuations negotiated by land valuers on or after 1 October 2013.

Ascertain pertinent facts through a Certificate of Title - 10 July 2013

Licensed land valuers (valuers) are reminded of their obligation to determine and verify pertinent facts through a Certificate of Title (Title).

$33,000 in fines for fake testimonials - 27 November 2013

The Department’s recent action against a motor vehicle repair company for publishing fake online testimonials is a timely reminder of the need to ensure truth in advertising.

A Canning Vale motor vehicle repair company and its Director were fined a total of $33,000 by the Armadale Magistrates Court for posting fake online testimonials.

We have removed personalised contact details from some submissions. 

If you see your submission and would prefer it to be removed, please email us and we will update the document (please include your name and submission number as listed in document).

21 May 2015

The Department of Commerce (the Department) has received an increase in complaints from tenants that their lessors and property managers have set appointments for inspections without negotiating with the tenant first.

e-conveyancing is coming to Western Australia - 8 May 2015

Electronic conveyancing (e-conveyancing) will enable the electronic settlement of real property transactions; the preparation and electronic lodgement of land registry documents; electronic payment of transfer duty and the automatic exchange of funds at the date and time of settlement.

National e-conveyancing should offer benefits by shortening the time taken to register changes in land dealings and improving the data integrity of land registry documents.

8 May 2015

The finalisation of a long-running case against Westpoint Realty Pty Ltd (Westpoint) (in liquidation) and its Director, Norman Carey, on 12 March 2015 highlights the importance of your obligations under the Australian Consumer Law and the Code of Conduct for Agents and Sales Representatives 2011 (the Code).

BondsOnline is available to licensed real estate agents and includes online submission technology.  

More information about the BondsOnline system is available from the BondsOnline page. 

Download the user registration form above, have the licensee or person in bona fide control sign and return to us via email.

Please also ensure you read the terms and conditions. 

1 May 2015

Electronic conveyancing (e-conveyancing) will enable the electronic settlement of real property transactions; the preparation and electronic lodgement of land registry documents; electronic payment of transfer duty and the automatic exchange of funds at the date and time of settlement.

The first national e-conveyancing system has been established by Property Exchange Australia Ltd (PEXA). Currently PEXA is the only provider, but other operators may introduce their own systems at a later date.