Renting a home
Know your rights and responsibilities when renting a home.
Retirement villages
Advice on finding a village, moving in and leaving.
Handling complaints
Tips for business on managing customer complaints.
Aboriginal consumers
Consumer rights resources to empower Aboriginal consumers.
Buying a vehicle
What to look out for when buying a car.
Online shopping and gifts
Know your rights for returns when buying online and buying gifts.
News and alerts
From the Commissioner: Consumer rights refresher for the busy shopping season
The biggest shopping season of the year is in full swing. From Black Friday to the January sales, one thing stays constant: your consumer rights.
Alert to Perth motorists - fill up now to beat the petrol price rise
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow.
Minister's announcement: Festive shopping made easier with extra hours and scam advice
Consumers are being urged to stay vigilant as scam risks escalate in the lead-up to the festive season, with extended in-store trading hours in Western Australi