Commissioner's blog: Personal loan scams

With Acting Consumer Protection Commissioner David Hillyard

The economic downturn in WA is creating opportunities for heartless scammers to take money from people in desperate circumstances who are least able to afford it.

Consumer Protection has received reports from a number of people recently who have fallen victim to personal loan scams and have given personal information which could lead to identity fraud in the future.

Commissioner's Blog: Pet sale scams

With Acting Commissioner for Consumer Protection David Hillyard

Puppy scammers have been getting their claws into the money of pet-buyers in Western Australia for years. The scammers also use kittens, birds and other popular animals as bait. Sadly the animal never arrives and Consumer Protection has received reports of monetary loss from many heartbroken would-be pet owners.

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Commissioner's Blog: Secure deposits when buying off the plan

With Acting Commissioner for Consumer Protection David Hillyard

A number of residential building companies have collapsed in WA in recent months prompting Consumer Protection to reissue advice to off-the-plan property buyers. One of the biggest risks for anyone purchasing a home and land package or a yet-to-be-built house, unit or apartment within a development, is the prospect of it not going ahead.

Deposits

Commissioner's Blog: Your chance to reward community advocates

With Acting Commissioner for Consumer Protection, David Hillyard

Do you know of an individual or organisation doing great work to help consumers or tenants, or promote product safety in WA? You can now recognise their efforts by nominating for the Consumer Protection Awards 2017.

The awards are open to individuals, non-profit groups, businesses, and local government organisations, plus there's a media category to recognise a journalist or outlet that has been raising public awareness of consumer, tenancy or product safety issues and rights.

Commissioner's Blog: Don’t let scammers come between you and a payee

With Acting Commissioner for Consumer Protection David Hillyard

Scammers are carrying out research into people at various organisations and either hacking computers or impersonating email accounts in a fraud known as a ‘man in the middle’ attack.

Consumer Protection and WA Police Major Fraud Squad warn anyone making payments to third parties to be aware of the increased frequency in attempts to intercept money.

Commissioner's Blog: Ladder safety - a rung too many, a reach too far

With Acting Consumer Protection Commissioner David Hillyard

As the warmer months approach, many of us have a list of home maintenance tasks to tick-off and that might include sprucing up hard-to-reach places during a ‘Spring-clean’, emptying gutters or pruning trees in the garden. It’s timely to talk about a growing and troubling product safety issue relating to the way ladders are used, particularly by older men.