The COVID-19 coronavirus Consumer Protection FAQ page provides detailed information on a range of situations arising from the impact of the COVID-19 coronavirus.
It covers common questions relating to shop opening times, event tickets, travel, housing and accommodation.
The information is relevant to consumers, shop owners, event organisers, tenants and lessors/landlords.
With Commissioner for Consumer Protection Penny Lipscombe
A super bargain promoted via an online pop-up or social media advertisement is just like an enticing shop window display with ‘sale’ signs. It can be hard to pass up the chance of big discounts or low prices but digital impulse buying may mean you get nothing in return for your money.
With Commissioner for Consumer Protection David Hillyard
Winter is here and the colder temperatures mean products designed to keep us warm are coming out of storage or being purchased. We want you to carefully check electric blankets, hot water bottles and other winter items are in good condition and have not been recalled before you use them.
With Commissioner for Consumer Protection David Hillyard
Are your airbags safe? Car owners across Western Australia are reminded to check whether they have faulty Takata airbags as the Department of Transport exercises its powers to cancel vehicle licences if owners do not respond to notices to replace deadly Alpha airbags.
Quarterly recall figures show that around 2.8 million faulty Takata airbags have been replaced across Australia, including more than 250,000 in WA, but thousands of affected vehicles remain on WA roads.
With Commissioner for Consumer Protection David Hillyard
Consumer Protection WA and our counterpart agencies across Australia are reminding people with disability of their consumer rights as the National Disability Insurance Scheme (NDIS) continues to roll out.
The NDIS brings extensive change for people with disability and for businesses or providers in the scheme.
Since the NDIS began its gradual roll out in July 2016, there are now more than 180,000 participants in the scheme and more than 16,700 registered service providers.
Planning a trip and looking for someone to take care of the pets and water the plants? If you’re thinking about engaging a house or pet sitting agency, it’s important to understand the how-tos of hiring a sitter.
The risks of hiring a dodgy house sitter were all too real for a Perth couple who returned from a five-week holiday to find the woman hired to stay with their dog had robbed them of jewellery and other belongings worth thousands of dollars and that their losses were not covered by insurance because the sitter was in the home with their consent.
The Department of Mines, Industry Regulation and Safety (DMIRS) is conducting a stakeholder satisfaction survey to invite feedback on our services and our role as a regulator. The results will help DMIRS focus on business areas and services that need performance improvements.
If you subscribe to a DMIRS email newsletter or subscriber news service, you may be contacted by email and invited to take part in our 2019 Stakeholder Satisfaction Survey.
The Department of Mines, Industry Regulation and Safety (DMIRS) is seeking passionate people who thrive in leadership roles and will take a collaborative approach to problem solving.
As a family-friendly employer, DMIRS offers a workplace that supports diversity and work-life balance. DMIRS has a priority to improve gender diversity within its leadership group, and therefore is particularly encouraging outstanding female leaders to register.
Recent hikes in fuel prices have left many consumers searching for the best deal and trying to understand the reasons behind fluctuating prices.
The price of fuel, like other retail products, is market driven and the government does not set the price.
Consumer Protection operates the FuelWatch website which offers transparency in terms of what the prices at the pumps will do in the next 24 hours, so you can use this information to plan your fuel purchases and save cash.
