Online shopping has revolutionised the way many of us buy goods, but it has also meant navigating additional challenges not faced by traditional in-store shoppers.
Given online purchasers are required to pay for their items upfront before waiting to receive them, a common complaint we hear about is goods taking a long time to arrive, or perhaps never arriving at all.
Babies can spend up to 17 hours a day sleeping, so it’s vital to ensure the place where they spend all this time resting is as safe as possible.
As the range of infant sleeping products available in the Australian market continues to grow, leading medical and injury prevention experts, industry and regulators have developed a new best practice guide for the design of safe infant sleeping environments.
A revamp of laws regulating retirement villages in Western Australia is planned with the McGowan Government aiming to make the process of entering, living in and leaving a village fairer and easier for seniors, while supporting the industry's longer term viabilit
A tenancy advocate and financial counsellor, a domestic violence support group, a child safety program and media stories about funeral insurance were the winners of the 2022 Consumer Protection Awards.
The winners were announced during a presentation lunch at Fraser's Kings Park today.
Every day across Western Australia there many individuals and organisations fighting for the rights of WA consumers and a number of these outstanding efforts have been recognised in this year’s Consumer Protection Awards.
Christmas is an exciting and magical time of year but the lead up to the big day can often be chaotic and stressful. With online shopping scams and delivery delays, Western Australian shoppers are urged to get on top of their Christmas shopping early to avoid disappointment.
Online shopping is an easy and convenient choice to buy Christmas gifts, but Western Australian shoppers should be aware of scammers looking to trick unsuspecting victims into buying a product they may never receive.
Australians are losing more money to scams than ever before, so taking a moment to consider whether there might be a scammer behind the next random phone call, text message or email you receive has never been so important.
Empowering consumers to learn how to spot a scam is the focus of this year’s Scams Awareness Week (7-11 November 2022), hosted by the Australian Competition and Consumer Commission (ACCC) and the Scams Awareness Network.
As the weather warms up, our thoughts are likely turning to summer holidays and the festive season, however it’s important that consumers research their purchases to make sure they are safe and fit for purpose.
Faulty products continue to cause serious injury and harm to thousands of Australians every year – in 2017-18, more than 4.5 million faulty or unsafe items were recalled by suppliers.
To protect your home against fire risks at Christmas, choose less hazardous options for decorations, use low-voltage lights and keep flammable items away from the tree.
Special provisions in tenancy laws aimed at helping renters in situations of family and domestic violence (FDV) are now under review by the McGowan Government to determine if they need to be fine-tuned.
Being offered an extended warranty by a salesperson on new cars, whitegoods or electronics may be a familiar scenario to many shoppers, but it could be a waste of your money if you buy one.
This is because the products we buy automatically come with a number of guarantees under our consumer laws, including a requirement that they be of acceptable quality and last a reasonable amount of time, depending on what they are and how much they cost.
