Have you ever walked away from a business transaction and felt it was unfair or you questioned how you were treated?
Whether you are a consumer or owner of a small business, you may have felt that it didn't feel like a level playing field. These types of business behaviours are referred to as unfair trading practices and the Australian Government is looking into how these behaviours might be causing harm and what could be done about it.
Halloween has become increasingly popular in Western Australia, with many people using the occasion to dress up, decorate their homes and go trick-or-treating.
To ensure your night doesn’t end with a fright, there are some simple steps you can take to protect yourself and your family from harm.
If you’re looking forward to a dream holiday, then watch out for a sophisticated new scam that could risk it turning into a nightmare.
Consumer Protection’s WA ScamNet team is warning travellers about unexpected messages from their accommodation providers seeking additional credit card verification, as it could be the work of scammers who have hacked into the hotel’s computer system.
If you have a mobile phone, laptop, electric toothbrush, eScooter, eBike, any power tools, or solar power backup storage, you need to know how to reduce potentially deadly fire risks lurking in their batteries.
These common household items use rechargeable lithium-ion batteries which can be highly flammable. If these batteries are used incorrectly, or are damaged, they can overheat, explode and cause fires that can be dangerous and difficult to extinguish.
The Cook Government has today announced new regulations for un-hosted Short-Term Rental Accommodation (STRA) in Western Australia, along with an incentive aimed at returning some properties to
The Cook Government has again thrown its support behind mandatory Continuing Professional Development (CPD) for everyone employed in the real estate and settlement sectors to ensure high standards are maintained.
Buying or renting a residential property involves significant financial transactions which, increasingly, are targets for scammers.
Over the last 12 month, WA ScamNet received 129 complaints of real estate and rental scams that left 74 West Australians almost one million dollars, in total, out of pocket.
Rental and real estate scammers try to trick you out of your money when you need to transfer payments or make deposits to banks, real estate & settlement agents or landlords.
Lobbying Australian banks to improve scam prevention strategies, tightening tenancy laws, and improving support for vulnerable Western Australians are among the upcoming consumer focused priorities for the Cook Government.
You’ve got your outfit picked and you know all the words to your favourite band’s songs – then they cancel as a headlining act. There are other bands to see but you’re still disappointed and you assume you’re not entitled to a refund.
Sending your loved one wilted flowers on Valentine’s Day probably won’t get you the reaction you were hoping for. Before you get a bunch of dead roses thrown in your face, Consumer Protection hopes there’s time to explain you have rights under Australian Consumer Law (ACL).
Consumer guarantees kick in on products purchased through Australian-based stores, including online.
