Watch out for bushfire charity scams

  • Devastating Mariginiup bushfire a likely target for callous scammers
  • Donors urged to be wary of fake websites and bogus social media posts
  • Advice to only donate via Lord Mayor’s Distress Fund or licensed charities

Kind-hearted Western Australians looking to donate to the victims of the Mariginiup bushfire are being warned by Consumer Protection to be wary of scammers who may set up fake charity fundraisers.

Commissioner's Blog: AI scams – The new face of deception

Deepfake videos and voice impersonations are now a chilling reality. Scammers are weaponising artificial intelligence (AI) to create convincing video and audio of well-known people, work colleagues, family members or even someone you have fallen in love with online.

Consumer Protection’s ScamNet is predicting the use of AI voice and video cons to be an emerging scam feature to watch out for this year.

Just recently, Andrew ‘Twiggy’ Forrest hit out at social media giant Meta for allowing the publication of a deepfake video of him spruiking a fake cryptocurrency scheme.

Love hurts – losses soar to romance scams

 

  • WA losses to romance and dating scams surged 27 per cent to $3.7 million in 2023
  • Valentine’s Day warning to listen to your head when looking for love online
  • AI deepfake images being used in video calls, advice to only meet in person

 

New figures reveal financial losses to romance and dating scams hit a staggering $3.7 million in Western Australia in 2023, prompting a fresh warning from Consumer Protection as Valentine’s Day approaches. 

 

Cash is king… or is it?

“Businesses have to accept legal tender.” It’s a comment we hear a lot at Consumer Protection, so I wanted to take the opportunity to clear this up and let you know what the law says about it.

 

Businesses can choose which payment types they accept. It is legal for a business to specify the terms and conditions that they will supply goods and services. This includes whether they will accept cash payment.

 

Paver pays for taking money without doing work

 

  • Tradie from The Vines to pay $7,535 for accepting money and failing to deliver
  • Charged consumer 50 per cent deposit for paving work, but not refunded
  • Advice for consumers to only pay small deposits to reduce risk

 

A paver who took more than $2,500 from a customer and failed to undertake any work has been ordered to refund the money and pay a further $5,000 in fines and costs, following a prosecution by Consumer Protection.

Sales rep fined over non-habitable property sale

  • Albany real estate sales representative convicted of misleading a property buyer
  • Told buyer she could move into a unit declared non-habitable
  • Buyers urged to make own enquiries if in doubt about council approvals 

 

Wrongly telling a homebuyer she could live in a dwelling that had been deemed ‘non-habitable’ by local government authorities has seen a former real estate sales representative convicted and penalised nearly $5,300 following action by Consumer Protection.

Sales rep fined over non-habitable property sale

  • Albany real estate sales representative convicted of misleading a property buyer
  • Told buyer she could move into a unit declared non-habitable
  • Buyers urged to make own enquiries if in doubt about council approvals 

 

Wrongly telling a homebuyer she could live in a dwelling that had been deemed ‘non-habitable’ by local government authorities has seen a former real estate sales representative convicted and penalised nearly $5,300 following action by Consumer Protection.