Unauthorised real estate trust account withdrawals result in fines (Mohammad Merzaie / Challenge Real Estate / Swift SM Pty Ltd)

  • Real estate agent and his company fined a total of $6,500
  • Multiple unauthorised withdrawals from trust account over four months
  • The money of the agency’s clients put at risk by violations of the law

A Magistrate has told a former real estate agent that his clients’ money was put at risk by multiple unauthorised withdrawals from his agency’s trust account.

Commissioner's Blog: Post-Christmas gift returns and gift card rules

With the season of giving now over, many consumers will be considering returning their unwanted Christmas gifts or putting their new gift card in a drawer to spend later.

Under the Australian Consumer Law (ACL), consumers have certain rights when it comes to gifts that are faulty, unsafe, not as described or were not delivered in time.

If a gift is faulty, unsafe or not as described, Australian retailers must offer a remedy such as a refund, replacement or repair, even if it was on sale.

WA consumer complaints about used vehicle defects skyrocket

  • Strong demand results in 730% increase in complaints over five years
  • Delivery delays for new models and sale of flood-affected used vehicles blamed
  • Consumer Protection recovered $6 million for vehicle buyers in the past two years

The number of consumer complaints relating to the sale of defective second-hand motor vehicles in WA has skyrocketed, increasing 730% over the past five years and reaching a peak in 2022.

Make sure flood donations go to official charities, not scammers

  • Kimberley flood donors urged to verify that charities are genuine
  • Scammers may set up fake charities on social media and fundraising sites
  • Advice to only donate to licensed charities and do an online check

Generous Western Australians wanting to donate to victims of the Kimberley floods are being warned to watch out for scammers who often exploit these events by setting up fake charities.

Inflated ticket holders at risk of being refused entry to UFC event

  • Inflated UFC tickets contravening WA’s anti-ticket scalping laws may be cancelled
  • Risk of refused entry to fans with tickets sold for more than ten per cent mark-up
  • Advice for ticket holders who have purchased from unauthorised resellers

Consumer Protection is again warning consumers who may have purchased inflated tickets from unauthorised resellers to the upcoming Ultimate Fighting Championship (UFC 284) at Perth's RAC Arena, that there is a high risk they may be refused entry, or that their tickets will be cancelled.

Commissoner's Blog: Unwrap eRideable rules before gifting one

Electric scooters, skateboards and hoverboards will no doubt appear under many Christmas trees this year, however there’s a very good reason why families should avoid buying eRideables as gifts for their children this festive season.

While they may be an increasingly popular and fun way to get around, the reality is that eRideables are not toys and they are capable of causing very serious injuries if used incorrectly.

Commissioner's Blog: New law to stop online resellers from misleading ticket buyers

It can be disappointing missing out on tickets to a favourite artist or sports team. Some ticket buyers may even be willing to fork out hundreds of dollars extra to an online ticket reseller just to be able to go to the event.

There is some good news for consumers and their wallets with the Australian Government introducing a new event ticketing standard to help ticket buyers make informed decisions when purchasing tickets from online resellers for events across Australia.

Risk for ticket holders who paid inflated prices for UFC event

  • UFC tickets that contravene WA’s anti-ticket scalping laws may be cancelled
  • Fans with tickets sold for more than 10 per cent profit risk being refused entry
  • Advice for ticket holders who have purchased from unauthorised resellers

Consumer Protection is warning ticket holders for the upcoming Ultimate Fighting Championship (UFC 284) event at Perth's RAC Arena who bought them from unauthorised resellers at inflated prices may risk being refused entry.

Christmas shoppers reminded eRideables are not toys

With eRideables expected to be popular gifts this Christmas, shoppers are being reminded that while they are a fun way to get around, they are not toys and should not be used by anyone under 16 years of age.

Consumer Protection and the Road Safety Commission have teamed-up with eRideable retailers ahead of the festive season in a bid to keep riders and the wider community safe. Retailers have been provided access to free in store promotional materials designed to raise awareness of eRideable safety on both sides of the sales counter.

Coldplay ticket scams - Western Australians warned to be on high alert!

  • ​Coldplay fans urged to be on high alert for ticket scalpers and scammers
  • Holders of inflated tickets may be at risk of being refused entry at Optus Stadium
  • Report tickets being sold for more than a 10 per cent mark-up to Consumer Protection

The McGowan Government is warning Coldplay fans to be on high alert for ticket scalpers and scammers ahead of pre-sale tickets going on sale tomorrow, Monday, May 15, and general public tickets on Tuesday, May 16.