Agency fined for nine late bond lodgements

  • Perth CBD agency fined $8,000 for late lodgement of nine tenancy bonds
  • More than $14,200 in bonds not lodged in required time  
  • Agents reminded of responsibility to keep tenants’ money safe

 

A Perth CBD real estate agency has been fined and reprimanded by the State Administrative Tribunal for failing to lodge nine security bonds worth $14,200 within the required timeframe, following action by Consumer Protection.

 

Families warned against au pair company

  • Au pair provider leaves WA families more than $37,000 out of pocket
  • 37 consumers with complaints against Blossom Au Pair Australia since 2019
  • Warning for consumers to exercise caution before engaging with this business

Consumer Protection is urging Western Australian families to avoid doing business with an au pair placement provider that has allegedly taken $37,219 from unhappy customers. 

Commissioner's Blog: Complaints about studio photographers on the rise

Behind the spotlight of gorgeous glamour shots, tender newborn photos and loving family portraits can be a dark reality. Unfortunately, some studio photography businesses behave like predators waiting to lure customers in with fake prizes, false promotions or “heavily discounted packages” that end up costing thousands.

Last year, Consumer Protection received eight complaints about studio photography businesses. With this number of complaints already received this year, the trend is concerning and a warning is needed to highlight the potential red flags.

 

Wrong property sale sees agency fined

  • Kelmscott real estate agency fined $6,000 for selling wrong property
  • Mistake only discovered after buyer moved in
  • Agents need procedures to verify details provided in contracts of sale

 

Selling the wrong property to a buyer has resulted in a Kelmscott real estate agency accepting a reprimand and the payment of $7,000 in fines and costs following disciplinary action by Consumer Protection.

 

Unlicensed real estate agent ‘should have known better’

  • Woman found guilty of representing herself as a real estate agent
  • Complaint to Consumer Protection uncovered illegal activity
  • Unlicensed operators undermine professional standards of the industry

 

An unlicensed real estate agent, who stopped paying rental income to her client, was convicted and ordered to pay more than $5,500 by the Joondalup Magistrates Court.

Record year for WA cybercrime as Facebook scams surge

  • WA ScamNet Year in Review report released
  • Scammers steal record $22 million from Western Australians in 2023
  • Facebook cons drive higher reporting numbers, up 62 per cent
  • Artificial intelligence scams an emerging issue for this year and beyond 

The release of the WA ScamNet Year in Review report has revealed that scam records were shattered last year with 1,398 Western Australians victims reportedly fleeced of $21,995,489 in 2023, up 36 per cent from 2022.

Don’t sweat it! How your fitness journey is protected by WA law

How’s that new year fitness resolution going? Maybe the January eagerness to get to the gym has worn off or you’re nearing the end of a 12-week fitness challenge and you’re feeling the pressure to sign up for another one.

The good news is, no matter what you decide to do with your fitness goals, you are protected by Western Australian law when it comes to using fitness service providers.

Commissioner's Blog: Living by the law - what you need to know before share housing

Splitting a rental with mates or even people you find through an advert can be a smart way to tackle soaring rent prices and low vacancy rates. But before you start dividing up chores and discussing furniture options, it’s important to understand your legal rights and responsibilities when it comes to share house arrangements.

Tow truck company warned for misleading and unfair conduct (Specialized Tilt Tray and Towing Services Pty Ltd)

  • Distressed consumers are being misled following accidents
  • 55 complaints against Specialized Tilt Tray and Towing Services in 17 months
  • Non-disclosure agreements may contain unfair contract terms

Consumer Protection is warning consumers about a tow truck company believed to be misleading consumers and then asking them to sign non-disclosure agreements to have their vehicle released from their holding yard.