The Armadale Courthouse has imposed a $7,500 fine on a backyard dealer who operated without a motor vehicle dealer’s licence between July 2021 and April 2022.
Western Australia’s rental market has never been tighter, but it doesn’t mean tenants should accept living in homes that are falling into disrepair, have mould or electrical safety issues.
So far this year, Consumer Protection has received 367 enquiries and 32 complaints about rental repair and maintenance issues, but we suspect these figures are only a small proportion of the actual number of tenants experiencing such problems currently.
There’s nothing easy about losing a loved one, but we hope new WA laws will go a long way towards clearing up any confusion about what their final farewell will cost.
Funeral companies must now publicly display their prices upfront to give consumers the chance to compare costs without having to meet with a representative from the business to get this information. Consumers should now receive a full breakdown of prices and know exactly what the total cost of the funeral will be, so there are no surprises later on.
An Albany shed seller who took large deposits from consumers between January 2020 and 25 July 2020 and failed to deliver goods and services in a reasonable timeframe has been found guilty of breaching the Australian Consumer Law (ACL).
Consumer Protection is warning the real estate and settlement industries to be extra vigilant to calls from their bank after scammers successfully stole $329,500 from a WA real estate agent’s trust account last week.
A swimming pool fibreglass repairer has been fined by the Perth Magistrates Court for breaching the Australian Consumer Law (ACL) by taking deposits from three consumers and failing to supply goods and services within a reasonable time.
43 per cent of inspected products containing button batteries failed to meet product safety standards in Western Australia since mandatory button battery laws came into effect last year.
Many shoppers like to ‘tap-and-go’ when paying for purchases, while others like to hand-over cash, but one thing all consumers have in common is the right to receive a receipt if they want one.
Consumer Protection was concerned recently to hear claims that a retailer in WA had denied a consumer’s request for a paper receipt, citing ‘company policy’ and pointing them to their own bank statement for proof of purchase.
Western Australians who have made financial donations to charities in the last 10 years or more are being urged to beware of scams following reports of a major data breach of a telemarketing company holding donor information from Australian charity organisations.
Everyone has the right to privacy in their own homes, and those living in rental properties across Western Australia are certainly no exception.
Claims of private landlords and property managers arriving unannounced for inspections, maintenance and rent collection are fairly common issues reported to Consumer Protection – in the past two years, our team has fielded 177 enquiries and 36 complaints from tenants on this front.
