Unlicensed real estate agent ‘should have known better’

  • Woman found guilty of representing herself as a real estate agent
  • Complaint to Consumer Protection uncovered illegal activity
  • Unlicensed operators undermine professional standards of the industry

 

An unlicensed real estate agent, who stopped paying rental income to her client, was convicted and ordered to pay more than $5,500 by the Joondalup Magistrates Court.

Wrong property sale sees agency fined

  • Kelmscott real estate agency fined $6,000 for selling wrong property
  • Mistake only discovered after buyer moved in
  • Agents need procedures to verify details provided in contracts of sale

 

Selling the wrong property to a buyer has resulted in a Kelmscott real estate agency accepting a reprimand and the payment of $7,000 in fines and costs following disciplinary action by Consumer Protection.

 

Commissioner's Blog: Complaints about studio photographers on the rise

Behind the spotlight of gorgeous glamour shots, tender newborn photos and loving family portraits can be a dark reality. Unfortunately, some studio photography businesses behave like predators waiting to lure customers in with fake prizes, false promotions or “heavily discounted packages” that end up costing thousands.

Last year, Consumer Protection received eight complaints about studio photography businesses. With this number of complaints already received this year, the trend is concerning and a warning is needed to highlight the potential red flags.

 

Families warned against au pair company

  • Au pair provider leaves WA families more than $37,000 out of pocket
  • 37 consumers with complaints against Blossom Au Pair Australia since 2019
  • Warning for consumers to exercise caution before engaging with this business

Consumer Protection is urging Western Australian families to avoid doing business with an au pair placement provider that has allegedly taken $37,219 from unhappy customers. 

Agency fined for nine late bond lodgements

  • Perth CBD agency fined $8,000 for late lodgement of nine tenancy bonds
  • More than $14,200 in bonds not lodged in required time  
  • Agents reminded of responsibility to keep tenants’ money safe

 

A Perth CBD real estate agency has been fined and reprimanded by the State Administrative Tribunal for failing to lodge nine security bonds worth $14,200 within the required timeframe, following action by Consumer Protection.

 

Commissioner's Blog: How to turn your empty house into $5,000

If you’ve been waiting for a reason to rent out your empty property, this is it. The State Government will pay you $5,000 to bring your vacant house, apartment, villa or unit to the long-term rental market for West Aussies to lease.

There's a significant shortage of rental properties available in WA, leading to tough competition among renters. Leasing your empty property for at least 12 months provides a secure long-term home to tenants such as families, couples, retirees or regional workers.

Consumers warned against ‘predatory’ studio photographers

  • Consumer Protection sees increase in complaints against studio photographers
  • Customers report harassment and high-pressure sales tactics
  • Warning for consumers to exercise caution before engaging with these businesses

The number of consumer complaints relating to studio photography businesses has risen sharply in 2024, prompting Consumer Protection to issue a warning.

Repeat offender fined for illegal car dealing, odometer wind-back

  • Stirling man cops $33,000 fine for unlicensed car dealing and odometer tampering
  • Used aliases and impersonated previous owners to avoid getting caught
  • Second time Consumer Protection has taken offender to court

An unlicensed car dealer who erased more than 700,000 kilometres from the odometer readings of nine vehicles has been convicted and fined $33,000 by the Perth Magistrates Court.  

Safety first to prevent toppling tragedies

Buying new furniture can be exciting, but it’s important to install your new item, securely, to prevent it from toppling over and causing serious injury or even death.

Furniture, such as chests of drawers, wardrobes, bookcases, cabinets, TV or entertainment units or other tall items, can pose serious risks and potentially tragic outcomes. Young children, especially, can try to climb on, or pull themselves up on furniture. If unsecured, these often very heavy items can fall over, causing serious head or crush injuries, suffocation, and even death.