Fake tradies known as ‘bitumen bandits’ on the prowl for WA victims

  • Travelling conmen approach WA consumers and businesses uninvited
  • Reports so far received from Perth, Goldfields and Great Southern areas
  • These fake tradies do a dodgy job, take the money and run

WA home and business owners are being warned to avoid dealing with a band of fake travelling tradies known as ‘bitumen bandits’ offering to re-surface driveways and car parks, but the standard of their work is extremely poor.

Online car seller fined for misleading odometer readings (Wesam Mohammed)

  • Balga man sells two vehicles online with incorrect odometer readings
  • Fined $1,600 on each charge for false or misleading representations
  • Seller had previously been prosecuted for unlicensed dealing

An online car seller has been fined $3,200 by the Perth Magistrates Court for misleading two buyers by falsifying odometer readings.

Wesam Hamed Mohammed of Balga was also ordered to pay costs of $682 when convicted on 14 April 2023 of breaching the Australian Consumer Law by making false or misleading representations.

Vehicle repairer to pay almost $50,000 for failing to complete work (Christopher Hall / The Barra Shed / 5XH Logistics Pty Ltd)

  • Repairer takes payments from vehicle owners with little work carried out
  • Three Perth consumers left out of pocket and their vehicles unusable
  • Case highlights the dangers to consumers of paying too much money upfront

A Port Kennedy vehicle repairer has been ordered by the Perth Magistrates Court to pay $48,492.59 in fines, compensation and costs after accepting payments from consumers but failing to complete the work.

Commissioner's Blog: Avoid being billed for paper bills

Next time you spot a bill in the letterbox, it could be worth looking into whether you’re being charged extra to receive this correspondence in the mail and how you might avoid paying the fee if so.

A growing number of service providers now charge a fee to cover the costs of printing and posting your bill. That list recently expanded to include Telstra, which reportedly cited ‘environmental reasons’ as the reason many of its customers would need to pay $2.20 each time they received a bill in the mail after 20 May 2023.

Avoid scams while spoiling Mum this Mother’s Day

  • Mother’s Day online shoppers warned to be on alert for fake websites and scams
  • Consumers urged to know their rights if gifts are faulty or they’ve been misled
  • A reminder that gift cards now have a three-year minimum expiry limit

Consumer Protection is encouraging shoppers to be diligent when looking for Mother’s Day gifts, particularly online.

Consumers who increasingly rely on internet shopping for convenience and choice are being warned to be on alert for scams.

Avoid a trip to the ED – safe summer tips for families

  • Safety warning for parents about the dangers of eRideables
  • Quarter of drowning deaths in young children occurred in a pool in 2022-23
  • Trampolines and Christmas presents with button batteries can be hazardous

 

With the warm weather here already, Consumer Protection has some timely safety tips for families to enjoy a safe summer.

A fun way for kids to zip around outdoors is on a motorised scooter, but it is important to remember these devices are not toys and can be dangerous if used incorrectly.

Tow truck company warned for misleading and unfair conduct (Specialized Tilt Tray and Towing Services Pty Ltd)

  • Distressed consumers are being misled following accidents
  • 55 complaints against Specialized Tilt Tray and Towing Services in 17 months
  • Non-disclosure agreements may contain unfair contract terms

Consumer Protection is warning consumers about a tow truck company believed to be misleading consumers and then asking them to sign non-disclosure agreements to have their vehicle released from their holding yard.

Don’t get stung by scams or parcel delays this shopping season

  • Scammers steal nearly $400,000 from WA online shoppers so far in 2023
  • Check delivery timeframes for online items to avoid missing Christmas deadline
  • 33 extra trading hours approved to make Christmas shopping more convenient

Online shoppers are urged to be on high alert for scams and to remember their consumer rights in the lead up to major retail events like the Black Friday, Cyber Monday and Boxing Day sales.

Watch out for bushfire charity scams

  • Devastating Mariginiup bushfire a likely target for callous scammers
  • Donors urged to be wary of fake websites and bogus social media posts
  • Advice to only donate via Lord Mayor’s Distress Fund or licensed charities

Kind-hearted Western Australians looking to donate to the victims of the Mariginiup bushfire are being warned by Consumer Protection to be wary of scammers who may set up fake charity fundraisers.