From the Commissioner: Paid the deposit but still waiting for the tradie?
Hiring a tradie involves trust in their skill and integrity. You’re inviting them into your home or business, handing over your hard‑earned money and expecting the work to be completed as agreed. In most cases, that trust is honoured.
But recently our team at Consumer Protection has seen an increase in complaints about tradies who take deposits and then fail to start, or complete, the work.