Consumer Protection

Commerce Minister Dr Tony Buti has released the following media statement: Ashes fans on a sticky wicket with resale tickets | Western Australian Government

Key points: 

The Department of Health issued the following advice on 14 November 2025 regarding the identification of asbestos in imported coloured sand products: Public health advice after recall of children's sand products

Have you been online shopping recently and noticed a sneaky little shipping insurance charge at the checkout? Maybe it was pre-selected for you to opt-out or you could have been lucky enough to be using an online retailer who hadn’t yet crossed over to using dark patterns designed to trick you.

Either way, this used to be something only the seller paid for, but it’s slowly making its way into consumers’ carts claiming to offer you protection and peace of mind if something goes wrong after the item is posted.

• Stolen personal data used to craft convincing, targeted scam messages
• WA ScamNet records over $1.4 million lost to hacking and phishing scams in 2025
• Consumers and businesses urged to strengthen their cybersecurity

As data breaches become more frequent in 2025, Consumer Protection is warning the WA community to stay vigilant and take proactive steps to protect their personal and financial information.

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle.

FuelWatch reports that, from 6am tomorrow (Wednesday 12 November 2025), the average price of Perth’s regular unleaded petrol (ULP) will increase by 22 cents per litre (cpl) to 188.6 cpl with Ampol, BP and Caltex hiking up to 209.9 cpl; 7-Eleven up to 205.9 cpl, Vibe up to 205.7 cpl; EG Ampol up to 203.9 cpl; and United up to 199.9 cpl.

Big-name concerts, festivals and community events are some of the best ways to get out and enjoy yourself but when ticket troubles strike, the fun can disappear fast.

Every year, excited fans end up disappointed, out of pocket, or left at the gate because of issues with the event or their tickets. So, before you hit “buy now”, it’s worth knowing your rights and how to protect your hard-earned cash when purchasing tickets.

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle.

FuelWatch reports that, from 6am tomorrow (Wednesday 05 November 2025), the average price of Perth’s regular unleaded petrol (ULP) will increase by 23 cents per litre (cpl) to 188.1 cpl with BP and Caltex hiking up to 209.9 cpl; 7-Eleven, Ampol and EG Ampol up to 205.9 cpl; Vibe up to 205.7 cpl; and United up to 199.9 cpl.

Whether you’re planning some home improvements or just need a quick repair, finding the right tradesperson can make all the difference. Most tradies are hardworking, honest professionals who do great work. But every so often, Consumer Protection hears from people who’ve been left disappointed, out of pocket, or worse by the few who don’t play by the rules.

• Ellenbrook mechanic took payment from vehicle owner without completing work
• Victor James Wright ordered to compensate consumer and pay fine, costs
• Case highlights risk of paying large deposits, no completion date in writing

An Ellenbrook-based motor vehicle repairer has been penalised by the Midland Magistrates Court, ordered to pay a total of $4,790 in fines, compensation and costs after accepting upfront payment for a car repair that was never completed.

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle.

FuelWatch reports that, from 6am tomorrow (Wednesday 29 October 2025), the average price of Perth’s regular unleaded petrol (ULP) will increase by 22 cents per litre (cpl) to 186.1 cpl with BP and Caltex hiking up to 209.9 cpl; 7-Eleven and Ampol up to 205.9 cpl; Vibe up to 199.7 cpl; and United and EG Ampol up to 193.9 cpl.