Commissioner's Blog: From glam to grim - When beauty becomes pain

Nerve damage, scarring, pain, burns, infections and psychological trauma. No, this isn’t about medical negligence, it’s about injuries received from beauty and cosmetic treatments.

 

How would you feel if a simple trip to get your eyelashes looking lush for an event ends with red, infected eyes and a course of antibiotics, or your first session of laser hair or tattoo removal results in painful burns that leave a scar?

 

Commissioner's Blog: From glam to grim - When beauty becomes pain

Nerve damage, scarring, pain, burns, infections and psychological trauma. No, this isn’t about medical negligence, it’s about injuries received from beauty and cosmetic treatments.

 

How would you feel if a simple trip to get your eyelashes looking lush for an event ends with red, infected eyes and a course of antibiotics, or your first session of laser hair or tattoo removal results in painful burns that leave a scar?

 

Commissioner's Blog: Extended warranties warrant your investigation

Our TV screens, in-boxes and devices have been overflowing with End of Financial Year (EOFY) sales pitches – and you might be one of the thousands of people who snapped up a bargain-priced home appliance or some new furniture.

But did you also agree to buy an ‘extended warranty’ on your purchase?

Extended warranties are often sold to consumers by retailers as an added ‘peace of mind’ to cover your purchase after the manufacturer’s warranty expires.

Fencer fined after giving customers the ‘royal runaround’

  • $2,500 fine and costs for not completing fencing work despite taking deposits
  • Affected consumers only refunded shortly before case heard in court
  • Advice for consumers to pay small deposits via credit card to reduce the risk

A Pinjarra tradesman who took upfront deposits for fencing jobs but failed to carry out the work has been fined by the Armadale Magistrates Court, following action from Consumer Protection.

Safety first to prevent toppling tragedies

Buying new furniture can be exciting, but it’s important to install your new item, securely, to prevent it from toppling over and causing serious injury or even death.

Furniture, such as chests of drawers, wardrobes, bookcases, cabinets, TV or entertainment units or other tall items, can pose serious risks and potentially tragic outcomes. Young children, especially, can try to climb on, or pull themselves up on furniture. If unsecured, these often very heavy items can fall over, causing serious head or crush injuries, suffocation, and even death.

Commissioner's Blog: Happy Father’s Day - Give the gift of safety

In 2021, Grandfather Maurice Wayne Matthews died of mechanical asphyxia from being crushed under a car.

He had decided to work on his car that morning but was killed due to the jack becoming unstable on a sloped surface, causing the vehicle to shift.

Repairing a vehicle at home carries the risk of death. While preventable, incidents continue to occur.

Over 100 Australians have died due to DIY car maintenance accidents since 2000, with many more hospitalised for injuries. Most fatalities occur when victims are working under a vehicle or using equipment incorrectly.