Consumer Protection

Alert to Perth motorists - fill up now to beat the petrol price rise

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle.

FuelWatch reports that, from 6am tomorrow (Wednesday 1 January 2025), the average price of Perth’s regular unleaded petrol (ULP) will increase by 29 cents per litre (cpl) to 193 cpl with Ampol, 7-Eleven, EG Ampol, Coles Express/Reddy Express and BP hiking up to 209.9 cpl; Caltex up to 207.9 cpl; Vibe up to 207.7 cpl; and United up to 203.5 cpl.

Commissioner's Blog: Granny’s gift not so great? Here’s what you can do

Twelve days of Christmas has passed, the tree has been taken down and you're left looking at some unwanted gifts and wondering what to do with them. 

Before you shove them in the back of the drawer, check the retailer’s refund policy. If a gift is not your preferred colour, is the wrong size, or it’s not what you asked for then it’s considered a “change of mind” and is not covered by the Australian Consumer Law. It is up to the business whether they will exchange it, offer a refund or provide store credit as a gesture of goodwill.

Aircon and trailer tradie fined $30,000 for conduct ‘akin to fraud’

  • Trader took deposits for aircon and custom-trailers but never did the work
  • Fined $30,000 and ordered to compensate his victims
  • Prosecution follows two earlier public warnings by Consumer Protection

A Perth man who took money for air conditioning and custom trailer work but failed to deliver has been fined $30,000 and ordered to compensate his victims.

Commissioner's Blog: Summer vibes, safe lives - Tips for enjoying outdoor activities

Summer is here, and it's time to get outside and have fun making memories with family and friends.

Consumer Protection wants West Aussies to have a safe, happy, and healthy summer and importantly – no trips to the Emergency Department. This time of year comes with its own set of risks so it’s timely to give everyone a little reminder for how to enjoy the warm weather safely.

When it comes to kids staying safe there’s no substitute for adult supervision. Especially around water.