Retailers on notice over button batteries

  • Non-compliant products containing button batteries pulled from Albany shelves
  • Retailers face penalties for failing to comply with mandatory standards 
  • Separate inspections reveal most Albany automotive dealers comply with the law

Consumer Protection has sounded a warning for retailers to ensure they are complying with mandatory button battery safety laws or face penalties, after a number of inspections in Albany uncovered non-compliant products for sale.

Unlicensed real estate property manager fined $18,000 (Bobby Townsend, formerly Buscher / PPM Private Property Management)

  • Willetton man managed five properties over four years without holding a licence
  • Tenancy bonds were collected but not lodged with the Bond Administrator
  • Unlicensed operators undermine professional standards of the industry

A Willetton property manager who operated without a licence and failed to lodge eight tenancy bonds with the Bond Administrator was fined a total of $18,000 by the Perth Magistrates Court on 3 April 2023.

Commissioner's Blog: Avoid being billed for paper bills

Next time you spot a bill in the letterbox, it could be worth looking into whether you’re being charged extra to receive this correspondence in the mail and how you might avoid paying the fee if so.

A growing number of service providers now charge a fee to cover the costs of printing and posting your bill. That list recently expanded to include Telstra, which reportedly cited ‘environmental reasons’ as the reason many of its customers would need to pay $2.20 each time they received a bill in the mail after 20 May 2023.

Vehicle repairer to pay almost $50,000 for failing to complete work (Christopher Hall / The Barra Shed / 5XH Logistics Pty Ltd)

  • Repairer takes payments from vehicle owners with little work carried out
  • Three Perth consumers left out of pocket and their vehicles unusable
  • Case highlights the dangers to consumers of paying too much money upfront

A Port Kennedy vehicle repairer has been ordered by the Perth Magistrates Court to pay $48,492.59 in fines, compensation and costs after accepting payments from consumers but failing to complete the work.

Online car seller fined for misleading odometer readings (Wesam Mohammed)

  • Balga man sells two vehicles online with incorrect odometer readings
  • Fined $1,600 on each charge for false or misleading representations
  • Seller had previously been prosecuted for unlicensed dealing

An online car seller has been fined $3,200 by the Perth Magistrates Court for misleading two buyers by falsifying odometer readings.

Wesam Hamed Mohammed of Balga was also ordered to pay costs of $682 when convicted on 14 April 2023 of breaching the Australian Consumer Law by making false or misleading representations.

Fake tradies known as ‘bitumen bandits’ on the prowl for WA victims

  • Travelling conmen approach WA consumers and businesses uninvited
  • Reports so far received from Perth, Goldfields and Great Southern areas
  • These fake tradies do a dodgy job, take the money and run

WA home and business owners are being warned to avoid dealing with a band of fake travelling tradies known as ‘bitumen bandits’ offering to re-surface driveways and car parks, but the standard of their work is extremely poor.

Commissioner's Blog: Your rights on runaway rents

A lack of available rental homes means it’s becoming harder and more expensive for many WA tenants to keep a roof over their heads.

As Perth’s rental vacancy rate reportedly drops to 0.7 per cent and average weekly rents rise to $535, existing tenants may be asked to pay more to remain in the same property.  

There are strict rules surrounding how often rent increases are allowed to happen – they can only occur after the first six months of a new tenancy agreement and on a half-yearly basis thereafter in both fixed-term and periodic leases.

Ticket scalpers on notice after first on-the-spot fines issued

  • Five individuals have become the first to face legal action under the McGowan Government’s new ticket scalping laws
  • Infringement notices relate to the recent sold-out UFC 284 event in Perth, with further cases still under investigation
  • Ticket mark-ups were up to 430 per cent of the original ticket price, exceeding the 10 per cent permitted
  • Footy fans urged to be on the lookout for ticket scalpers ahead of next weekend’s AFL western derby