Families urged to put safety first at Perth Royal Show

  • Plea for parents to be on alert for unsafe toys and prizes
  • Product Safety inspectors will be on the ground checking showbags and stalls
  • Almost one-third of items checked last year were non-compliant

 

The Perth Royal Show promises fun for all ages, but Consumer Protection is reminding parents to keep their eyes peeled for potential hazards that could be lurking in novelty toys and prizes.

 

Commissioner's Blog: How can something so tiny kill in a matter of hours?

These days, stimulating toys are all about interactivity, lights, and movement. To activate, a button sized battery generally needs to be inserted, but if swallowed by a child has the power to cause severe injury in less than two hours and can even kill.

 

Button batteries are a small power source used not just for toys but for an increasing number of common household items such as remote controls, watches, clocks, and hearing aids.

 

Commissioner's Blog: Don’t get stung – tips for hiring a pest controller

When a can of bug spray or a mouse trap no longer works to keep your house pest-free, it could be time to call in the experts. And with the warmer weather around the corner, the creepy crawlies will be making an appearance.

Unfortunately, pest control services don’t always go to plan leaving you dealing with continued problems or even damage to your home.

The good news is you have rights under the Australian Consumer Law (ACL).

Albany's retail trading hours permanently extended

  • Extended shopping hours approved for the City of Albany
  • General retail shops will be allowed to open on Sundays and most public holidays
  • Changes to take effect from February 2025

Albany consumers will enjoy extra hours of shopping on a permanent basis, after a proposal from the local government authority was given the greenlight by the Cook Government.

In response to an application by the City of Albany, Commerce Minister Sue Ellery informed the Council that she approved extended retail trading hours in Albany.

Commissioner's Blog: Extended warranties warrant your investigation

Our TV screens, in-boxes and devices have been overflowing with End of Financial Year (EOFY) sales pitches – and you might be one of the thousands of people who snapped up a bargain-priced home appliance or some new furniture.

But did you also agree to buy an ‘extended warranty’ on your purchase?

Extended warranties are often sold to consumers by retailers as an added ‘peace of mind’ to cover your purchase after the manufacturer’s warranty expires.

Commissioner's Blog: From glam to grim - When beauty becomes pain

Nerve damage, scarring, pain, burns, infections and psychological trauma. No, this isn’t about medical negligence, it’s about injuries received from beauty and cosmetic treatments.

 

How would you feel if a simple trip to get your eyelashes looking lush for an event ends with red, infected eyes and a course of antibiotics, or your first session of laser hair or tattoo removal results in painful burns that leave a scar?

 

Commissioner's Blog: From glam to grim - When beauty becomes pain

Nerve damage, scarring, pain, burns, infections and psychological trauma. No, this isn’t about medical negligence, it’s about injuries received from beauty and cosmetic treatments.

 

How would you feel if a simple trip to get your eyelashes looking lush for an event ends with red, infected eyes and a course of antibiotics, or your first session of laser hair or tattoo removal results in painful burns that leave a scar?

 

Stone ban prompts advice for consumers

  • Homeowners urged to know where they stand as engineered stone ban kicks in
  • Advice to negotiate alternatives or refunds if contracts not completed in time
  • Existing stone benchtops still covered by Australian Consumer Law

 

As a national ban on engineered stone approaches, Consumer Protection is urging affected homeowners to be aware of their rights and avoid signing new contracts to have the product installed.