Scammers steal $375,000 intended for 102 year old’s aged care costs

  • Scammers intercept email communications between family and aged care home
  • Grand-daughter organising the transfer gets fake email with different bank details
  • Consumer advice: be suspicious of emails notifying bank account change

Scammers have stolen about $375,000 intended to fund the aged care costs of a 102 year old woman, the money being the proceeds from the sale of her Ferndale home.

New code of practice to protect prepaid funeral funds

  • Prepaid funeral funds to be placed in secure investments
  • Code provides greater transparency and disclosures in contracts
  • A 30 day cooling off period will now apply

A new mandatory code of practice is now in force for WA’s prepaid funeral industry which aims to safeguard the estimated $170 million being held to pay for future funerals.

The new code which began on 1 March 2021 will ensure that the funds will be managed within secure investments under the name of the client until they are required.

Applications open for new rent relief grants

  • Applications are open for grants helping WA tenants and landlords
  • Up to $2,000 paid to landlords for future rent support
  • Grants assist tenants struggling financially

Applications are open under the Residential Rent Relief Grant Scheme to help tenants who are struggling financially meet rent payments.

Renters who are facing a significant rent increase they are unable to afford can apply. However, their landlord must agree to a fixed-term lease of at least six months beyond 28 March 2021. This grant is capped at $2,000 per tenancy.

Five-fold increase in online shopping scam losses in WA in 2020

  • More than $650,000 lost by WA online shoppers last year
  • 952 WA scam victims reported losing a total of $11.8 million in 2020
  • More victims but less money lost when comparing 2020 to 2019 figures

An increase in online shopping activity during the COVID-19 pandemic has resulted in a huge 500 per cent increase in losses to scams for that category in 2020 statistics compiled by WA ScamNet at Consumer Protection.

In 2020, 257 online shoppers in WA reported total losses of $653,745, compared to 129 victims losing $127,304 in 2019.

Stony silence after WA consumers pay for stone repairs and cleaning (Stone Repair Pro Pty Ltd / Darren Hemmings/Hemmynges)

  • Queensland-based company and Director fined a total of $6,000
  • Court orders two WA consumers be paid $2,183.50 in compensation
  • Traders warned not to betray consumers’ trust by failing to deliver

A stone repair and cleaning company and its sole Director have been ordered by the Perth Magistrates Court to pay a total of $9,203 in fines, costs and consumer compensation for failing to carry out services after payments were made.

Decorative screen producer pleads guilty after failing to deliver (Garry Glen / GSN Industries)

  • Four consumers pay for decorative screens but get nothing in return
  • Full refunds given two years later, just prior to Court appearance
  • Business proprietor fined $5,000 for accepting payments but failing to deliver

A producer of custom laser-cut panels, screens and gates who took consumers’ money but failed to deliver has received a $5,000 fine imposed by the Perth Magistrates Court on 16 April 2021.

Scammers take advantage of tenants desperate to find a rental home

  • Tenants looking for rentals have lost thousands after responding to fake ads
  • Recent victims are mothers who are now homeless and out of pocket
  • People looking for rentals are urged to inspect the property before paying

Tenants who are desperate to secure a rental property in the current tight market are being targeted by scammers with many thousands of dollars being lost and Consumer Protection urging caution before handing over money.