FAQs Settlement Agents Code of Conduct 2016

Refer to our Code of Conduct page to view the Settlement Agents Code of Conduct. 

A lot of the rules look different - what has changed?

The rules have been redrafted in line with modern legislative requirements and to ensure consistency with the other property industry codes and the Settlement Agents Act 1981. It is important to note that the duties and responsibilities of licensees remain the same. Licensees must:

Button batteries

Button batteries are small circle batteries used in a lot of household items and if ingested can kill a child in less than six hours. They are found in toys, remote controls, watches, clocks, and hearing aids. 

Risks and injuries

Research shows batteries 20mm in diameter or more are the most dangerous. This is because they are small enough to be easily swallowed but not small enough to pass through a child’s oesophagus.

State Administrative Tribunal fines two agencies: Real estate bulletin issue 120 (September 2016)

16 September 2016

Consumer Protection would like to remind real estate agents and sales representatives about fulfilling their obligations in respect of the laws governing the real estate industry.

This follows recent court action in the State Administrative Tribunal (SAT) against two real estate agencies, which were subsequently reprimanded and fined.

Case 1: Non-disclosure

In one action, an agency was fined $1,000 and charged $500 court costs for the non-disclosure of sewerage issues to the buyers of a property.

Boarders and lodgers review 2017

Consumer Protection sought community feedback about whether new laws should be introduced to regulate boarding and lodging in WA.

  • Status: CLOSED, Friday 30 June 2017

Background

Boarders and lodgers are currently not covered by the Residential Tenancies Act, although boarding premises accommodating six or more people need to be registered with local government and comply with planning, health and other regulations.

When using a ladder make safety matter

It could have been fatal when Mick, a retired tradesperson, fell from a DIY structure he made with two ladders. He fractured his ribs and vertebrae. His head had swollen ‘like a bowling ball’ from the fall.

When he arrived at the hospital, the doctor told Mick ‘You don’t know how lucky you are.’

More than a year after the accident, Mick still can’t do the things he used to do. He has trouble lifting items and still suffers pain.

Stop and think before you use a ladder.