8 September 2016
Settlement agents are required to have their trust accounts for the year 1 July 2015 to 30 June 2016, or part thereof, audited by an auditor approved by the Commissioner for Consumer Protection (the Commissioner).
The auditor must provide the audit report to the Commissioner by 30 September 2016.
25 August 2016
In light of a recent incident of the near strangulation of a toddler in a rental property, the Department would like to remind agents of their responsibilities.
19 August 2016
Consumer Protection recently issued a warning to all organisations in WA about ‘man in the middle scams’.
A ‘man in the middle’ attack occurs when a decision-maker in the business or a fake 'supplier' of services or goods, contacts the organisation to provide new bank account details in order to poach account payments.
Your agency could receive phishing phone calls, or emails with links that put spying software on computers, in preparation for the scammers to attack.
19 August 2016
Consumer Protection recently issued a warning to all organisations in WA about ‘man in the middle scams’.
A ‘man in the middle’ attack occurs when a decision-maker in the business or a fake 'supplier' of services or goods, contacts the organisation to provide new bank account details in order to poach account payments.
Your land valuer business could receive phishing phone calls, or emails with links that put spying software on computers, in preparation for the scammers to attack.
19 August 2016
Consumer Protection recently issued a warning to all organisations in WA about ‘man in the middle scams’.
A ‘man in the middle’ attack occurs when a decision-maker in the business or a fake 'supplier' of services or goods, contacts the organisation to provide new bank account details in order to poach account payments.
Your agency could receive phishing phone calls, or emails with links that put spying software on computers, in preparation for the scammers to attack.
Contacts for people living with a disability, including advocacy and support networks.
| Name & website | Phone | |
|---|---|---|
| National Relay Service An Australia-wide phone service for people who are deaf or have a hearing or speech impairment. | TTY/voice calls – 133 677 Speak and listen – 1300 555 727 SMS relay – 0423 677 767 |
Lodge a complaint form (online)
This complaint form only applies to potential breaches of the Associations Incorporation Act 2015 and the Charitable Collections Act 1946. Consumer Protection will not generally intervene in internal disputes or concerns relating to a breach of an organisation’s rules or constitution.
Changes to the rules, names or objects of an incorporated association can only be made by passing a special resolution at a general meeting. The publications and videos on this page will assist the association to review, update and lodge the rules.
To get started download your change of rules workbook including step by step instructions to help associations review and update their rules.
It is common for potential conflicts of interest to arise in associations and clubs because people with a common interest are brought together and they are often involved in more than one community group or serve on a committee that provides social, sporting or recreational activities for their family and friends.
It is not possible to prevent all conflicts of interest occurring so it is essential that an association has processes in place to manage them.
20 July 2016
As of 23 July 2016, some of Consumer Protection's client services will be located at the Mason Bird Building 303 Sevenoaks Street Cannington.
