Consumer Protection

Metropolitan area consumers can take advantage of extra shopping hours which start on Saturday, December 6.  

Consumers in various non-metropolitan areas can take advantage of extra shopping hours during the Christmas trading period 6 December 2025 to 31 December 2025. This page will be updated as applications are approved. 

The following regional local governments have permanent trading variations applying to general retail shops in their localities.

Letter from Minister John Quigley to Mr Neville Pozzi, Chief Executive Officer of the Real Estate Institute of Western Australia (REIWA) on 6 October 2020.

Purpose of the Guideline

This Guideline assists the public to understand the circumstances where the Consumer Protection may intervene in concerns related to an alleged breach of the duty provisions under the Associations Incorporation Act 2015 (the Act) by a committee member or officer of an incorporated association.

Publications last updated 7 October 2020.

The Fair Trading (Prepaid Funerals Code of Practice) Regulations 2020 (the code) is a new mandatory code of practice for Western Australia's prepaid funeral industry. The code came into effect on 1 March 2021 and only applies to prepaid funeral contracts entered into from that date.

The checklists on this page can help consumers and funeral organisers when arranging prepaid funeral services. 

Extension of the COVID-19 rent laws emergency period

It’s important for WA landlords to know that the State Government has extended the emergency period under the Residential Tenancies (COVID-19 Response) Act 2020 until 28 March 2021.

To make sure you have all the facts and are able to take advantage of the options available, Consumer Protection explains the pathways in different scenarios in a special COVID-19 rent laws extension fact sheet.

Other helpful topics include:

Extension of the COVID-19 rent laws emergency period

It’s important for WA park operators to know that the State Government has extended the emergency period under the Residential Tenancies (COVID-19 Response) Act 2020 until 28 March 2021.

This handy fire and emergency information publication can be customised with details specific to your short-term rental.

Print the completed document and leave in a convenient place for your guests. 

The Fair Trading (Prepaid Funerals Code of Practice) Regulations 2020 commences on 1 March 2021. The below questions should assist both consumers and funeral organisers.

‘Funeral organiser’ is a collective term for funeral directors and funeral brokers. A ‘funeral broker’ is a business that arranges funerals to be conducted by funeral directors. Funeral brokers are covered by the Code.