Passing on electricity usage and supply costs to residents - Retirement villages bulletin 17

16 September 2021

Passing on electricity usage and supply costs to residents

Due to the nature and set-up of retirement villages, it is common for village operators to on-supply electricity and to charge the usage and supply costs to residents.

In a strata village, the strata company is ultimately responsible for the common connection to the electricity provider and the common electrical system within the village. The appointed strata manager is most likely to be the village operator.

Proactive compliance visits continue, and statutory warranty and repair requirements - Motor vehicle industry bulletin 9

10 September 2021

Proactive compliance visits continue, and statutory warranty and repair requirements

In this issue:

  • Continuation of the proactive compliance program
  • Navigating used car warranties and repair requirements

Proactive compliance program marches on despite COVID-19

Western Australia’s relative freedoms in operating business as usual, despite COVID-19, allows Consumer Protection’s proactive compliance program to have a renewed physical presence within the motor vehicle industry.

Ask us: Door-to-door sales

Door-to-door sales and telephone sales are referred to in the Australian Consumer Law guide as ‘unsolicited consumer agreements’.

What are door-to-door sales?

Door-to-door sales may include people:

  • trying to sell you household goods
  • offering to do repairs to your house
  • asking you to change gas, electricity, telephone or internet providers.

When can a salesperson come to my door?

A salesperson is allowed to come to your door between:

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