As a lessor/landlord or tenant you will need to know your rights and responsibilities. The following publications and forms provide you with all the information you need to help you manage your tenancy.
If you use a tenancy database, let prospective tenants know and comply with the rules for listing tenants and updating information about tenants.
Sight original copies of driver's licences used for identification. Check if the driver's licence is authentic by doing a demerit point check online using the following links:
Make sure the property is in good condition and ready for your tenant to move in.
You must complete a property condition report containing the minimum information contained in Form 1: Property condition report within seven days of the start of the tenancy and provide two copies to the tenant. Spend time and effort on the property condition report. It can save a lot of disagreements and heartache later.
Provide the tenant with a receipt when you receive the bond.
Lodge the bond money with the Bond Administrator as soon as possible and within 14 days of receiving it from the tenant.
Respond promptly to any requests for maintenance and repairs that are your responsibility, particularly urgent and essential repairs. You are required to arrange repairs with a suitably qualified repairer within 24 hours of being notified of repairs required to restore an essential service and 48 hours for urgent repairs.
Deal promptly and fairly with any disputes and be prepared to negotiate a compromise solution.
If the rent falls into arrears take action promptly using either the process described in Chart one or Chart two. Otherwise, the outstanding rent amount may increase, and you may not get paid.
Make sure you know what notices to use for various procedures and allow the correct number of counting days for the notice/s.
Make sure you know and understand the rights and responsibilities for tenants and lessors under the family and domestic violence laws.
Make sure you give the tenant a minimum of 30 days written notice using Form 1C if you want a fixed-term tenancy to finish on the end date.
Give the tenant a reasonable opportunity to be present at the final inspection.
Carry out a thorough final inspection, discuss sensibly any items of dispute with your tenant and provide them with a copy of the final property condition report within 14 days of the tenancy ending.
If you have to go to court, make sure you understand the procedures and prepare your case well. For more information see Going to court.
Family violence
Laws have changed to help keep everyone safe, family violence prevention page provides information about the development of the laws regarding tenants' rights in family violence situations. Keep up to date by subscribing to one of our bulletins.