Continuing professional development (CPD) - settlement agents

Last updated: 02 December 2025

Continuing professional development (CPD) training is for people in the settlement industry to improve their knowledge, skills and professionalism. The program also aims to protect consumers and build their confidence in the settlement industry.

The CPD program is part of the licensing framework. All settlement agents must meet the CPD program requirements as it is prescribed by legislation.

Agents are required to:

  • complete six activities per calendar year; and
  • keep track of activities attended.

You must still participate in the CPD program if you are lawyer who works as a settlement agent.

Failure to comply with these requirements may result in a penalty of up to $5000.

Changes to CPD are coming in 2026

The following table compares the current and new CPD program. The new program will start on 1 January 2026. 

 Current - up to 31 December 2025New - from 1 January 2026 
CPD year1 January – 31 December

1 April – 31 March

Except 2026 year will include 1 January 2026 – 31 March 2027

Points

Real estate - 10 points per year 

Settlement agents – six points

Five points per year

 

Subjects /. topicsConsumer Protection set mandatory and elective subjects. 

Consumer Protection will publish CPD subject and topic guidelines. 

Participants must attain at least one point from each of the three CPD subject areas every CPD year.

CoursesConsumer Protection approves CPD training activitiesConsumer Protection approves training providers, upon application, for a three year period. 
CostsConsumer Protection covered the cost of mandatory training topics for agents.Participants will need to cover costs of their own CPD training.
RecordsTraining providers report attendance to Consumer Protection.

Participants  must keep their own records of completed CPD training for up to four years. 

Training providers must:

  • give participants a record of completion for the CPD activity
  • keep training records for four years.
Missed / Catch-up sessionsAgents could catch up on missed mandatory units if it was completed before renewal. All CPD points must be completed within the CPD year. 
Compliance Fine for not completing CPD

Two additional $1000 fines have been added for participants who

  • do not keep CPD records for four years
  • cannot produce CPD records when requested (without a reasonable excuse). 

CPD Activity requirements 2025

The CPD program operates on an annual cycle based on the calendar year (January – December).

You must complete a total of six points by 31 December per calendar year if your licence/registration is:

  • current / existing
  • granted before 1 October in a calendar year.

Your six points must be achieved from:

  • at least four points from core activities; and
  • two points from either core or elective activities.

You can choose any of the approved elective activities to make up the balance of the six CPD points. The topics can have a specific relevance or interest to you or your business.

You may also make up the outstanding points by attending another core activity.

You cannot ‘carry over’ any extra CPD points to the next CPD period.

Please note: New settlement agents NO LONGER required to complete Trust account reconciliation within their first six months.

Need help?

Licence or registration applications

If your enquiry is about a new licence or registration or their renewal, please contact our Licensing Team by email or call 1300 30 40 64.

CPD Program

The CPD Team can only provide responses relating to CPD matters about a current real estate licence or registration.

If you have any further questions about the CPD program, contact us via:

  • email
  • phone: 1300 30 40 54 (for the cost of a local call state-wide)
    8.30am - 4.30pm weekdays.

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