Aboriginal consumers - how to get help

Complaints and Problems

Before making a complaint it is a good idea to know your rights. Consumer Protection covers your rights with:

• renting / tenancy / landlord problems
• shopping
• buying or repairing a motor vehicle (Cars, boats and motorbikes) / dealer / mechanic problems
• hiring tradespeople
• buying a funeral
• running a charity, association and club
• scams
• product safety

Making a complaint

Sometimes a problem can get resolved simply.  We have tips to help you make a complaint. We have advice on talking to a trader or landlord and example letters. 

If you need some help or advice you can Ask Us on 1300 30 40 54.

Motor vehicle repairers

Motor vehicles repairers must be licensed. Watch the video below to get some tips about your rights when dealing with motor vehicle repairers! 

AskUs - Motor vehicle repairers from Consumer Protection WA on Vimeo.

Aboriginal Community Education Officer, Ask Us and get in touch

If you or your family have a problem and wish to contact an Aboriginal officer, call 1300 304 054 or email.

Consumer Protection has Aboriginal Community Education Officers who work with the Aboriginal and Torres Strait Islander Communities in the Urban, Regional and Remote areas, with consumer issues.

Ask Us is our Aboriginal consumer education program. Our objective is to provide up to date and appropriate education to Aboriginal consumers in WA.