With Acting Consumer Protection Commissioner David Hillyard
Extended retail trading hours for the Christmas period began on the 5th of December for the Perth metropolitan area, giving shoppers an extra 51 hours to find gifts for family and friends.
Major retailers are allowed to open as early as 7am on weekdays and Saturdays, 8am on Sunday and close later at 6pm on Saturdays and Sundays.
With Acting Consumer Protection Commissioner David Hillyard
The start of the bushfire season in Western Australia has been a horrendous one, with the loss of lives and extensive damage cause by wild blazes in the Esperance region as well as serious fires in the outer areas of metropolitan Perth.
With Acting Consumer Protection Commissioner Gary Newcombe
Are you planning home improvements? Perhaps a TV show like ‘The Block’ has inspired you to renovate. Consumer Protection has some important recommendations for you to consider before you hire tradespeople to carry out jobs at your property.
Our top tip is NOT to pay large amounts of money for nothing in return.
With Acting Commissioner for Consumer Protection Gary Newcombe...
Consumer Protection is seeking feedback on various options for changes to the laws regulating the buying, selling and repair of motor vehicles in Western Australia.
These laws impact consumers who buy motor vehicles (including cars, caravans, camper vans and motor cycles) from dealers, as well as consumers who have any of these vehicles repaired.
With Acting Consumer Protection Commissioner Gary Newcombe
The Syrian refugee crisis has prompted an outpouring of public support for those in need of aid. Consumer Protection would like to remind Western Australians, who try to make a difference through charitable donations, to choose an established humanitarian charity.
With Acting Commissioner for Consumer Protection, David Hillyard
Paying large amounts of money up front for nothing in return or hiring a tradesperson without a recommendation, or without seeing references or sighting previous good work are some of the mistakes Western Australians regularly make when having work carried out on their homes.
A travel accommodation website is listing properties for lease without the property owner’s permission, sparking fears that the site is run by scammers.
WA ScamNet is currently investigating the origins and purpose of Travel Advisor Pro (TAP) traveladvisorpro.net but due to early indications that it is a scam, a decision has been made to issue an early warning to protect consumers from potential monetary loss.
Here’s what we know so far…
With Commissioner for Consumer Protection Anne Driscoll
People who sell cars on a regular basis need to hold a motor vehicle dealers' licence. In fact, the law says that if you sell more than four cars a year you may be asked to substantiate why you do not hold a dealers licence.
If it is purely for personal use and is not connected to running a de-facto business buying cars privately and then on-selling them privately is accepted but it may not make the vehicle seller exempt from the law, which applies to backyards as well as car yards.
With Acting Commissioner for Consumer Protection David Hillyard
If you buy a high-price ticket for a premium event on a yacht with a promise of champagne and caviar, you don’t expect to be served cheap wine and supermarket-bought frozen spring rolls on a fishing boat. This is one of the complaints received by Consumer Protection from ticket-buyers recently, however, headline acts not appearing at beach parties, concerts or festivals and even crying babies disrupting a musical theatre production have also been reported.
Travel buying tips to avoid holiday hell
The recent collapse of a travel agent business in WA and similar instances over East should send a warning to Australians looking to buy airfares and/or holiday accommodation.
