How’s that new year fitness resolution going? Maybe the January eagerness to get to the gym has worn off or you’re nearing the end of a 12-week fitness challenge and you’re feeling the pressure to sign up for another one.
The good news is, no matter what you decide to do with your fitness goals, you are protected by Western Australian law when it comes to using fitness service providers.
Splitting a rental with mates or even people you find through an advert can be a smart way to tackle soaring rent prices and low vacancy rates. But before you start dividing up chores and discussing furniture options, it’s important to understand your legal rights and responsibilities when it comes to share house arrangements.
A lot of us love a bit of online shopping. The convenience and fast delivery times are all part of the lure. Online stores like Temu, Amazon and Shein are great for a bargain but who do you approach to get help when delivery is delayed or even worse… it never arrives?
Based on the complaints Consumer Protection receives, we know a lot of people believe they need to take delivery issues up with the courier service. But that is not always correct.
The online retailer is responsible. They are the ones who hold the contract with the courier service.
Deepfake videos and voice impersonations are now a chilling reality. Scammers are weaponising artificial intelligence (AI) to create convincing video and audio of well-known people, work colleagues, family members or even someone you have fallen in love with online.
Consumer Protection’s ScamNet is predicting the use of AI voice and video cons to be an emerging scam feature to watch out for this year.
Just recently, Andrew ‘Twiggy’ Forrest hit out at social media giant Meta for allowing the publication of a deepfake video of him spruiking a fake cryptocurrency scheme.
A paver who took more than $2,500 from a customer and failed to undertake any work has been ordered to refund the money and pay a further $5,000 in fines and costs, following a prosecution by Consumer Protection.
Unlicensed motor vehicle dealers are a danger to the community and they’re illegal. The vehicles sold can be riddled with problems, possibly making them unroadworthy. This puts you and other road users at risk, which could result in a serious accident or even death.
What happens when you don’t like the socks Grandma gives you for Christmas? Or what if Santa delivers your little one a broken toy?
Under the Australian Consumer Law (ACL), consumers have rights when it comes to gifts that are faulty, unsafe or not as described.
What happens when you don’t like the socks Grandma gives you for Christmas? Or what if Santa delivers your little one a broken toy?
Under the Australian Consumer Law (ACL), consumers have rights when it comes to gifts that are faulty, unsafe or not as described.
Whether it’s a gym, streaming service, or dating site you’re signed up to, it can be tricky keeping track of how much money is leaving your bank account each month to pay for subscriptions and memberships.
These small, but regular, costs can soon add up and contribute to cost of living pressures, so it can be worthwhile taking the time to see which services are worth keeping and which ones aren’t.
“Businesses have to accept legal tender.” It’s a comment we hear a lot at Consumer Protection, so I wanted to take the opportunity to clear this up and let you know what the law says about it.
Businesses can choose which payment types they accept. It is legal for a business to specify the terms and conditions that they will supply goods and services. This includes whether they will accept cash payment.
