As the weather heats up, many families are looking forward to spending more time outdoors and around water. Consumer Protection wants to help keep children safe from risks.
Consumer Protection is issuing yet another public warning about the bad behaviour of a dodgy Perth tree lopper who has been the subject of numerous warnings and prosecution actions over many years.
As the busy Christmas shopping period approaches, Consumer Protection is urging Western Australians to avoid buying extended warranties on new products such as cars, whitegoods and electronics.
Consumer Protection is investigating a Halloween-related incident involving exploding gunpowder that has caused a serious injury to a Perth boy’s hand.
The 11 year old boy was opening a packet of ring caps to load into his cap gun when several of the capsules exploded, causing second degree burns to his right hand. He was taken to hospital for treatment.
WA consumers who pay for complaint conciliation services promoted by people via social media pages and advertisements are paying for a service that is available for free.
Several stallholders and their suppliers will be issued with infringement notices of up to $6,600 by Consumer Protection after product safety inspectors found numerous unsafe toys and novelty items on sale at the Perth Royal Show.
As WA’s rental market tightens and living costs rise, more renters may be considering taking on a house-mate to relieve some of the pressure.
Before heading into a shared tenancy, it is important for everyone to understand the arrangement they have signed up to, as the law applies differently depending on whether it’s a co-tenancy or a rooming arrangement, and also if you are sub-letting.
Airline passengers continue to feel the impacts from the COVID-19 pandemic, even though the pandemic has eased off. Travel-related complaints to Consumer Protection more than tripled in 2021-22, compared to 2018-19 and we continue to receive complaints that are related to travel interruptions.
The majority of complaints (257 or 61 per cent) relate to flights, with many airline passengers telling us they’re struggling to get a refund or use travel credits since their flights were cancelled or delayed, some as far back as 2019.
A North Perth real estate agency, its supervisor and an unregistered sales representative have been fined a total of $16,000 by the State Administrative Tribunal (SAT) as a result of disciplinary action by Consumer Protection.
Consumers are being cautioned by Consumer Protection and Building and Energy to make a wise choice when engaging plumbing services, with a high number of complaints and enquiries being received against a few rogue operators in Perth.
