Consumer Protection

• Six year old child recovers from ingesting alcohol-based hand sanitiser
• Consuming sanitiser can cause serious health issues
• Sanitiser bottles should be kept out of reach of children

An urgent safety warning has been issued by Consumer Protection after a six year old child who had consumed hand sanitiser was admitted to a Perth hospital.

• Bouyden McKenzie takes up position in Consumer Protection’s Kalgoorlie office
• His experience in supporting and educating the community useful in new role
• Department’s presence in the region increases ability to deal with local issues

Consumer Protection has appointed a new senior regional officer in Kalgoorlie to service the Goldfields region which covers an area as far as Northam, Esperance and remote communities north of Leonora and Laverton.

• Candice Evans to lead the team in Consumer Protection’s Geraldton office
• Her experience in helping tenants will be useful in new role
• Consumer Protection’s presence in the region increases ability to deal with local issues

Consumer Protection has appointed a new senior regional officer to service the region which covers Geraldton and an area as far as Carnarvon, the northern Wheatbelt around Moora and remote communities such as Wiluna to the east.

• Bedrooms by Aura and Simone Lockett fined $15,000 for failing to deliver
• Court orders six consumers be paid about $36,000 in compensation
• Affected consumers from around Australia ordered items online and via Facebook

A Perth retailer of luxury designer furniture has been ordered to pay a total of $47,387.91 by the Perth Magistrates Court being a fine, costs and compensation after taking payments from consumers but, in most cases, not delivering the goods.

• Rivervale man fined $4,000 for dealing more than 40 vehicles with no licence
• Magistrate says licensing important for safety and protection of consumers
• Consumer Protection urges the community to report any illegal sales

A Magistrate has reminded the community that the licensing of motor vehicle dealers in WA is “not just red tape” as he fined a Rivervale man $4,000 for illegal sales while being unlicensed.

There’s no place like home, so when unexpected damage occurs to a rental property it’s important for tenants to be across their rights and know that they can come to us when issues aren’t fixed in a reasonable time.

Regardless of whether damage to a rental property occurs due to wild weather or a structural issue, the landlord is legally responsible for necessary repairs and maintenance to bring the property back to a liveable condition.

• Banned from holding or obtaining a licence in the motor vehicle industry
• Ordered not to be involved with a motor vehicle business
• Imprisoned for stealing $181,250 from three other dealers

A Cloverdale motor vehicle dealer who was imprisoned after being convicted of stealing has been disqualified from holding or obtaining a licence by the State Administrative Tribunal (SAT).

• A high number of unresolved consumer complaints prompts a public warning
• Business fails to collect skip bins within the agreed time of up to a week
• Some angry customers have been waiting for many months for pick-ups

A warning from Consumer Protection has been issued about a Perth skip bin supplier that fails to pick up the bins within the promised timeframe and, in one case, has failed to deliver after accepting payment.

• Travelling conmen offering to resurface bitumen driveways and car parks
• Work is usually sub-standard or incomplete and at an inflated price
• Warning to resist high pressure sales tactics and shop around

A warning from Consumer Protection that ‘Bitumen Bandits’ are operating in WA’s South-West following reports that they are approaching local businesses in the area.