Product safety inspections of toys and novelty items being sold in showbags and by stallholders at this year’s Perth Royal Show have resulted in 34 items identified that do not comply with product safety standards.
A sweep of parts of WA’s South West by Consumer Protection automotive officers has recently given the vast majority of motor vehicle dealers and repairers in the area a tick of approval.
WA consumers looking to install home solar energy systems are urged to select their installers carefully, following a high number of complaints reported to Consumer Protection.
A Bayswater motor vehicle restorer and repairer who ignored several warnings about operating without a licence has been fined $3,000 by the Perth Magistrates Court.
It may be a familiar scenario for some shoppers – you spot an advert for a product at a very attractive sale price and place an order, but it’s later cancelled by the retailer claiming the item is ‘out-of-stock.’
Consumers may be left wondering whether the business is obliged to honour the discounted price, regardless of whether the item had genuinely sold-out or if a mistake had been made during the advertising process.
Consumer Protection in WA is raising the alarm about a national online retailer that has attracted a large number of complaints relating to non-delivery of goods and failing to provide refunds.
Current and former Optus customers affected by the data breach are being urged by Consumer Protection to be vigilant over the coming weeks for scams and misuse of their identity.
A motor vehicle might have many owners over its lifetime, so one of the most important things you can do when buying a used car is to thoroughly investigate its history.
Unlike ‘statutory’ write-offs which can only be used for spare parts, it is legal for ‘repairable’ write-offs to be registered and sold in Western Australia, so long as these vehicles have passed a safety inspection.
A Langford air conditioning business operator has been fined $15,000 by the Perth Magistrates Court for accepting large deposits from three consumers but failing to install the systems, despite numerous empty promises.
As the busy Christmas shopping period approaches, Consumer Protection is urging Western Australians to avoid buying extended warranties on new products such as cars, whitegoods and electronics.
