Lodging a bond

It is the landlord’s responsibility to lodge the tenant(s) rental security bond.

The bond must be lodged with Bonds Administration as soon as possible and no later than 14 days after the tenant(s) pays.

The lodgement form must include:

Counting days

If you are serving a notice or issuing documentation (eg property condition reports), you will find certain periods of notice are required for certain actions. 

It is important you allow the correct number of days for the delivery of a notice because a court may determine the notice is ineffective as it was not served correctly.

The count of days for the notice period must exclude the day on which the notice or document is served, and the last day of the notice period.

Using rental notices

Proper procedures must be observed when serving a notice. If the matter ends up in court, the person who prepared the notice would have to prove the notice was served correctly.

Three handy charts were developed to help you understand the use and service on notices, particularly for the breach and termination of non payment of rent.

Proactive compliance - real estate

The proactive compliance program assists agents in complying with legislative requirements, identifying and rectifying areas of risk, and providing advice to agents. This is achieved through voluntary agency visits and industry seminars.

Proactive compliance visits

The visits are designed to educate agencies on the roles and functions of Consumer Protection, while also providing a question-and-answer forum in a one-on-one setting. Visits to real estate agencies are free and can be booked by calling the proactive compliance team on 1300 304 054.

Rental agreements

A rental agreement sets out the rights and responsibilities of the landlord and the tenant. These can also be called tenancy agreements or leases.

There are two types of rental agreements:

  1. Periodic - an agreement with no end date.
  2. Fixed term - an agreement with a set end date

What tenants must be told and given

Written rental agreements must use Form 1AA. 
You can not make your own or use AI. 

Before moving in, the landlord must give the tenant:

Boarders and lodgers

It’s important to know whether you're a tenant or a boarder/lodger because your rights and protections are different.

It can be tricky to figure out if you’re a boarder/lodger or a tenant/sub-tenant because it depends on your specific situation.

Boarders or lodgers 

Generally, you are more likely to be considered a boarder/lodger if: