Buying your first car
If you’re buying your first car, here’s a few things to consider:
Car warranties
Car warranties specify what you may be entitled to and the process for making a claim if you discover a vehicle defect or fault after purchase.
New car warranties
Manufacturer's warranty
Most new cars come with a manufacturer's warranty covering faults or defects.
Bait advertising
Bait advertising is so called because it offers a "bait" to draw customers to the store or business and they can get "caught" as a result.
Enticing prospective customers into stores when there are reasonable grounds for believing that the goods will not be in the store or are unlikely to be available for a reasonable time at the advertised price, is unlawful.
You must therefore be sure that reasonable stocks are available to satisfy the expected demand generated by any advertisement.
Motor and caravan shows
Interstate salespeople coming to WA to carry out sales activities for trade events and expos for a short term must be licensed to carry out that work on behalf of a licensed dealer.
To satisfy the knowledge requirements for the grant of a licence you will be required to undertake the motor vehicle salespersons licensing requirements course conducted by an accepted Registered Training Organisation (RTO) prior to the application being considered. Contact Consumer Protection licensing for more information on 1300 30 40 64.
INC guide
INC. A Guide for Incorporated Associations in Western Australia is a comprehensive guide to help associations and clubs understand the laws applicable to starting, running and ending an incorporated association. The guide:
CPD training providers information
The continuing professional development (CPD) program helps property industry professionals stay up to date with:
- industry developments;
- legislative changes; and
- best work practices.
You must be an approved training provider to deliver CPD training.
Farmers
In Western Australia farmers and primary producers have the right to ask for assistance from Consumer Protection if they have a dispute with a shop or business. This is an extra service available to farmers and primary producers that is not available to other businesses.
That means that if you have a consumer issue over a purchase you have made you can call us for help even when you are making a purchase for your business. Consumer Protection provides information on consumer laws as well as a free conciliation service to help you resolve your complaint.
Australian Consumer Law resources
Every Australian business has the same rights and responsibilities under the Australian Consumer Law. By knowing your rights and responsibilities, you can look after your business and your customers.
Real estate CPD activities
A CPD activity must relate to an approved CPD topic. Some topics may fall under more than one of the CPD subject area.
Contact one of the approved CPD training providers for details about the courses they provide and the relevant points.
Receipts and other proof of purchase
A business must give a consumer a 'proof of purchase’ for anything valued $75 or more.
A consumer can ask for a receipt for anything under $75.The business must provide it within 7 days.
Proof of purchase
A proof of purchase is usually a receipt but can also be:
- GST tax invoice
- handwritten receipt
- a digital reciept
It must be easy to read, in plain English and state the: