My consumer rights posters and flash cards
My consumer rights posters and flash cards can be used for educational purposes, and cover the following topics:
Your rights - multilingual
Consumer protection agencies in Australia develop an innovative communication tools to help people from diverse backgrounds understand their consumer rights and responsibilities under the Australian Consumer Law.
Rental bonds
A rental security bond is a payment made by the tenant(s) at the start of a tenancy. Bonds cover some costs rental providers may have to pay when the renter moves out.
A bond is different from rent. At the start of a tenancy, a landlord can ask for:
- Up to 4 weeks' rent as a bond (unless rent is over $1,200 per week in a residential tenancy)
- Up to 2 weeks' rent in advance
During the tenancy, a tenant can be asked to top-up the bond if there is a rent increase.
Rental forms and notices
There are a number of notices designed to help the landlord, property manager and tenant/s manage their rental property.
If you do need to issue a notice, you must follow certain steps. Using notices and counting days pages cover the processes in more detail.
Residential parks – Park operator’s right of entry
Entering the tenant’s site or relocatable home – park operator’s right of entry
It is a standard term of all long-stay agreements to allow the park operator to enter the tenant’s premises in the circumstances listed in the table below, provided the park operator enters the premises at a reasonable time (between 8am and 6pm on a weekday or 9am to 5pm on a Saturday) and gives the tenant the appropriate amount of notice:
If the premises is rented, park managers can enter the site or relocatable home in the follow circumstances:
Park liaison committees
Park operators must organise and maintain a park liaison committee (PLC) if the park has 20 or more long-stay sites and the majority of the long-stay tenants in the park vote to form a PLC, under the Residential Parks (Long-stay Tenants) Act 2006 (Parks Act). Penalties apply for not meeting this condition. A PLC is not expected or required to become an incorporated association.
Home Buyers Survival Guide
The Home Buyers Survival Guide for WA is produced by the Department of Energy, Mines, Industry Regulation and Safety. The guide provides relevant and useful information for Western Australians when buying or building their first home. The guide also provides information to assist people when buying their first 'easier living' home.
The main sections of the guide cover:
- Planning
- Buying a home
- Building a home
- Special features such as housing options for over 55s and infromation about safety around the home eg.
Land Valuation in WA Compliance Handbook
Information to assist licensed land valuers in Western Australia to understand and comply with the legislative framework that applies to them.
Contents of the brochure:
- Introduction
- Preparing for a visit
- How the visit is conducted
- Land valuers licensing requirements
- Licence renewals
- Useful contacts
- Metric and Imperial Conversions
Rent increases at residential parks
Long-stay agreements will often include provisions allowing for rent to be increased or varied during the term of the agreement.
Different rules apply depending on the type of long-stay agreement and when it was entered into.
The following types of review methods might be included:
National Indigenous Consumer Strategy (NICS)
The National Indigenous Consumer Strategy (NICS) promotes effective engagement and partnerships between consumer protection agencies, Indigenous organisations, business and other government agencies to improve consumer outcomes for Indigenous people.