Consumer Protection

28 April 2016

The review of the Code of Conduct for Agents and Sales Representatives under the Real Estate and Business Agents Act 1978 is in its final stages. Consumer Protection would like your feedback on the revised code.

In preparing the new code, Consumer Protection has taken into account feedback provided by the industry during the review in 2013 and from ongoing consultation with the Real Estate Institute of Western Australia (REIWA).

Publication last updated 3 February 2025

Consumer Protection is here to help consumers and renters resolve disputes with businesses or landlords fairly. One way we do this is through conciliation, a free process that aims to settle complaints without going to court.

This is a range of promotional material showing simple tips to check your second-hand cot is safe for baby. 

21 April 2016

As you are aware, the lead-in period for rental properties to meet the minimum security standards under the Residential Tenancies Act 1987 (the RT Act) ended on 1 July 2015.

Should you find a lessor is unwilling to comply with the prescribed requirements, you may wish to highlight the possible ramifications on not only the lessor but also the tenant.

20 April 2016

The review of the Licensed Valuers Code of Conduct under the Land Valuers Licensing Act 1978 is in its final stages. Consumer Protection would like your feedback on the revised code.

In preparing the new code, Consumer Protection has taken into account feedback provided by the industry during the review in 2013 and from ongoing consultation with the Australian Property Institute (API).

20 April 2016

The review of the Settlement Agents Code of Conduct under the Settlement Agents Act 1981 is in its final stages. Consumer Protection would like your feedback on the revised code.

In preparing the new code, Consumer Protection has taken into account feedback provided by the industry during the review in 2013 and from ongoing consultation with the Australian Institute of Conveyancers (AICWA).

9 April 2016

Compulsory Professional Development (CPD) is a legal requirement for all licensed real estate agents and business brokers as well as all registered real estate sales representatives, including those restricted to property management. Failure to complete your CPD requirements could put your licence or registration at risk of not being renewed.

Associations occasionally produce newsletters about latest laws, reminders, events and news.

Get the latest updates by subscribing to our newsletter.

A prospective resident for a retirement village must be given a disclosure statement and a notice of resident’s rights at least 10 working days before the person enters into a residence contract at the village.

Form 1 or 1A - disclosure statements

The disclosure form they are given depends on the length of their tenancy.