Consumer Protection

IMPORTANT: If you were enrolled prior to 1 July 2016 your old log in details will not work.

To be able to manage the information about your association and lodge applications each person needs to enrol for their own AssociationsOnline user account. A link to your association must then be made for you to begin submitting online applications.

Follow the steps below to create your AssociationsOnline user account. For assistance with linking an association, please refer to the AssociationsOnline help pages.

To be able to manage the information about your association and lodge applications every AssociationsOnline user needs to be linked to their association. A user may choose to be linked as a primary or authorised user. There are no restrictions on how many associations a user may be linked to.

29 November

As of 1 December 2016 Consumer Protection will take a harder line when agencies do not lodge residential tenancy bonds within the required time.

Section 29 of Residential Tenancies Act 1987  states the lodgement of security bonds with the Bond Administrator must occur as soon as practicable or within 14 days of being received from the tenants. A delay in lodging bond money puts the funds at risk.

15 November 2016

The best way to ensure quality painting and plumbing work and to make sure only ‘fit and proper’ persons are entering your client’s homes  and places of business is to engage appropriately registered and licensed tradespersons.

4 November

AIM Realty / Aman Deep Singh

A Gosnells real estate agency described by the State Administrative Tribunal (SAT) as ‘incompetent’ has been ordered to pay a $25,000 penalty for mishandling the deposit from the sale of a property.

AIM Investments Australia Pty Ltd, trading as AIM Realty, was fined $8,000 and licensee and agent Aman Deep Singh was also fined $8,000 for breaching the Real Estate and Business Agents Act. Both were reprimanded and ordered to pay a total of $9,000 in legal costs of the Acting Commissioner for Consumer Protection.

All real estate agents and real estate business agents who hold or receive money on behalf of others relating to a real estate transaction in Western Australia are required to open and maintain trust accounts. The Real Estate and Business Agents Act 1978 (the Act) and the Real Estate and Business Agents (General) Regulations 1979 (the Regulations) require the strict maintenance of a formal set of trust account records that show at any time the state of a real estate agent’s trust account.

3 November 2016

Realty Executives / Keith Howes

A Morley real estate agency has been reprimanded and fined by the State Administrative Tribunal for failing to comply with laws relating to the operation of trust accounts.

Realocate Australia Pty Ltd, trading as Realty Executives, was fined $5,000 and licensee Keith Howes was fined $1,500 after admitting to the breaches. Both were ordered to pay a total of $1,000 in costs.

(The King and I Pty Ltd / Colin King / Paul King)

The following information outlines details of a recent case that Consumer Protection took to the State Administration Tribunal (SAT).

A former York real estate agent and his son have been found to have engaged in misleading conduct after a ‘deceitful’ land deal which resulted in a $6 million profit for family members.