7 February 2019
As with any tenant bonds, all payments received via the Department of Communities Bond Assistance Loan Scheme must be lodged with the Bond Administrator at Consumer Protection within 14 days after receipt of the bond.
Under the Australian Consumer Law, a business that provides a house sitting, pet sitting, baby sitting or cleaning service must meet service guarantees.
Under the Australian Consumer Law, a business that provides a house sitting, pet sitting, baby sitting or cleaning service must meet service guarantees.
To reduce the chance of problems, consider doing the following:
Consumer Protection (CP) Western Australia’s Facebook page is managed by the CP Media team. We’re real people, not bots, so please be nice to us.
By using or accessing our page, you’re agreeing to Facebook’s terms of service. It should also be noted that Consumer Protection is not responsible for the privacy practices of Facebook, which can be found in the Facebook Data Policy.
We also have our own terms of use, which are fairly simple:
19 December 2018
Consumer Protection recently updated the "Real estate and business agents trust account handbook" to assist you with your trust accounting responsibilities.
You should read the handbook in conjunction with the other resources for real estate and business agents on Consumer Protection’s website.
4 December 2018
At the start and end of every tenancy your landlord or property manager will provide you with a property condition report (PCR). If you don’t watch out, it might cost you your bond or even more money besides
PCRs are important as they confirm the property’s condition at the start of your tenancy, and can help with possible disputes about damage when you move out.
4 December 2018
Agents and property managers must use specific forms to notify tenants of their intention to enter the property.
If you use property management software to make arrangements with tenants and issue notices, check the software is set up with the correct forms and information.
Form 19 Notice of proposed entry to premises must be used to give written notice if you intend to enter the premises for one of the following reasons:
Landlords must use specific forms to notify tenants of their intention to enter the property.
Form 19 Notice of proposed entry to premises must be used to give written notice if you intend to enter the premises for one of the following reasons:
