Consumer Protection

Use this form to apply in writing for mutual recognition of your licence if you are working as a debt collector.

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Use this form to apply in writing for mutual recognition of your licence if you are working in the property industry.

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Use this form to apply in writing for mutual recognition of your licence if you are working in the motor vehicle industry.

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1 October 2018

Audit reporting: recap and reminders for next year

All licensed real estate agents are required to lodge a trust account audit or statutory declaration as appropriate with the Commissioner for Consumer Protection by 31 March each year. This year, 31 audit reports and more than 300 statutory declarations were still outstanding at the end of lodgement period. Consumer Protection initiated action to follow up on those outstanding lodgements.

1 October 2018

Transparency reduces future complaints: part 1

In this issue, we look at how you can improve disclosure of information to prospective residents via a pre-contract disclosure statement to minimise disputes down the track. In the next issue we’ll continue on this topic, providing further details and tips.

The slides contained in this document cover the presentation about tenancy law changes to support victims of family and domestic violence (FDV) in Western Australia (WA). 

The state government is removing tenancy law barriers for WA renters affected by FDV.  In a nutshell, tenants affected by FDV will be able to:

No place for family violence

A recent Shelter WA Homelessness Week Event gave rental property owners the chance to learn about ways to help tenants experiencing family and domestic violence (FDV) and other serious problems.

For those who weren’t able to attend, we filmed a presentation by the Senior Policy Officer from Consumer Protection who developed really important proposed changes to Western Australian tenancy laws, to help tenants affected by FDV.

September 2018

Western Australia’s residential parks and tenancy laws are changing to support victims of family and domestic violence (FDV) and help them leave abusive relationships.

The proposed amendments to the Residential Parks (Long-stay Tenants) Act 2006 (Parks Act) will apply only in relation to on-site long-stay home agreements, that is, those agreements where the long-stay tenants rent homes provided by the park operator.

September 2018

No place for family violence

Did you know WA has the worst rates of family and domestic violence (FDV) in Australia?

Sadly, family violence is a growing problem in our community and the abuse, whether physical or psychological, often occurs in rental homes. That’s why changes to Western Australia’s tenancy laws have been proposed – the Residential Tenancies Legislation Amendment (Family Violence) Bill was introduced into Parliament on 15 May 2018. The legislation passed the Lower House in June and is set to take effect in December.