Consumer Protection

New family and domestic violence tenancy resources

Flowcharts for landlords and tenants  

When a tenant wants to leave a rented property due to family and domestic violence there are certain procedures that tenants and landlords must follow. To help you navigate the process, we’ve created flowcharts that step through what happens at each stage and how to count days to ensure required deadlines are met.

There are two landlord versions available: 

New! Family and domestic violence tenancy flowcharts for lessors and tenants 

When a tenant’s interest in a lease terminates due to family and domestic violence there are certain procedures that tenants and lessors must follow. To help you navigate the process, we’ve created flowcharts that step through what happens at each stage and how to count days to ensure required deadlines are met.

There are two lessor versions available: 

Family and domestic violence tenancy preparedness

Protecting tenant privacy during reference checks  

Preparation is key to properly handling a tenancy situation impacted by family and domestic violence (FDV). Since the FDV changes to residential long-stay tenancy legislation came into effect, our officers have developed a few best practices toward preparedness for family violence situations. 

New family and domestic violence tenancy resources

Flowcharts for tenants

If a tenant wants to leave a rented property due to family and domestic violence there are certain procedures that tenants and landlords must follow. To help you navigate the process, we’ve created flowcharts that step through what happens at each stage and how to count days to ensure required deadlines are met.

There are two tenant versions available: 

27 June 2019

Licence renewals and reminders

As mentioned in bulletin #87, our Licensing Services team now sends out digital renewal reminders exclusively by SMS and email:

Flowchart last updated 17 July 2020

An on-site tenant can use this flowchart to assist with proper notification and date counting when they wish to leave their tenancy early due to being affected by family and domestic violence.

Related forms:

Flowchart last updated 17 July 2020

A co-tenant can use this flowchart to understand procedures and assist with notification and date counting when their co-tenant is leaving due to family and domestic violence circumstances.

Related forms:

• Notice of termination of tenant’s interest in on-site home agreement on grounds of family violence (Division 4 form)

Flowchart last updated 17 July 2020

Park operators can use this flowchart to assist with assist with managing notifications and date counting when the SAT orders a perpetrator tenant to leave due to family and domestic violence circumstances.

Flowchart last updated 17 July 2020

A co-tenant can use this flowchart to understand procedures and assist with notification and date counting when their co-tenant is leaving due to family and domestic violence circumstances.

Related forms:

Flowchart last updated 17 July 2020

Park operators can use this flowchart to assist with managing notifications and date counting when an on-site tenant leaves due to family and domestic violence circumstances.

Related forms: