From the Commissioner: Don't forget the receipt

Would you be able to prove you paid for a job if the work wasn't done properly?

Imagine paying a business hundreds of dollars in cash to do an end-of-lease clean only to later realise the job hasn't been done to the standard you expected. You contact the business, but they dispute what was done and say they have no record of the job or your payment. 

This is exactly what a consumer who contacted us recently for assistance told us happened - they realised that without a receipt, proving what they paid for was difficult.  

FuelWatch upgrades and emergency fuel powers extended to support WA fuel security

Western Australia’s FuelWatch service is being strengthened through a series of website upgrades designed to improve transparency and make it easier for motorists to compare fuel prices and locate nearby retailers.

The upgrades will introduce new functionality that allows consumers to report fuel price and availability discrepancies directly through the website to the FuelWatch team, making it easier for motorists to help ensure FuelWatch information remains accurate and up to date. 

Family duo fined $145,000 for unlicensed car dealing (Van Vinh Tran / Clinton Trong Tin Tran)

  • $145,000 in fines for unlicensed dealing of over 40 vehicles by two family members 
  • One man is a repeat offender with a third unlicensed dealing offence
  • Court refuses spent convictions due to seriousness of offending

Two family relatives involved in extensive unlicensed motor vehicle dealing have been ordered to pay a combined $146,320 in fines and costs after prosecutions by Consumer Protection. 

From the Commissioner: Retirement village residents to gain more say and faster payouts

Important changes to Western Australia's retirement village laws have begun rolling out, with a stronger focus on residents' rights, financial security and involvement in decision-making.

Consumer Protection will implement the reforms in five stages over the next two years, giving residents and operators time to understand and adjust to the new requirements. 

Alert to Perth motorists - fill up now to beat the petrol price rise

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. Drivers are also urged to only purchase the fuel they need to fill their vehicles, not to stockpile. 

FuelWatch reports that, from 6am tomorrow (Wednesday 2 September 2026), the average price of Perth’s regular unleaded petrol (ULP) will increase by 14 cents per litre (cpl) to 210.6 cpl with BP and Caltex hiking up to 225.9 cpl, Ampol and EG Ampol up to 223.9 cpl and 7-Eleven up to 219.9 cpl.

From the Commissioner: What year is your car really?

When you’re buying a vehicle, you might see several different dates on forms or in advertising. But did you know the build date, compliance date and model year can all be different?

The build date is when the vehicle was manufactured and is generally considered the true indicator of its age. The compliance date is when the vehicle was approved for sale in Australia, while the model year is a marketing term used to distinguish different editions or specification updates.

These dates can differ by several months and, in some cases, can even cross calendar years.