Consumer Protection

Hiring a car while on holiday can open the door to new places and make exploring our beautiful country easier.  But some holiday-makers discover things don’t always run smoothly, which is why understanding your rights and your responsibilities is so important.

Before you choose a car, it’s worth taking the time to compare options such as pick up and drop off locations, who’s allowed to drive, and whether a deposit is required.

Commerce Minister Dr Tony Buti has released the following media statement: New social media age restriction opens door to scams | Western Australian Government

Key points: 

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle.

FuelWatch reports that, from 6am tomorrow (Wednesday 10 December 2025), the average price of Perth’s regular unleaded petrol (ULP) will increase by 22 cents per litre (cpl) to 189.5 cpl with 7-Eleven, Ampol, BP, Caltex and EG Ampol hiking up to 209.9 cpl; United up to 196.5 cpl; and Vibe up to 195.7 cpl.

Our offices will be closed from Wednesday 24 December 2025 and will reopen for business on Monday 5 January 2026.
For urgent queries please see our after hours and emergency contacts.

Quad bikes are not toys and along with the Australian Competition and Consumer Commission (ACCC), Consumer Protection is encouraging farmers, partners, parents and carers to protect their loved ones when riding these powerful machines.

Ahead of the summer holidays the ACCC has launched the ‘One ride can change everything’ safety awareness campaign. Although some quad accidents will be relatively minor, others can have devastating, lifelong consequences for the rider and their families.

Commerce Minister Dr Tony Buti, Deputy Premier and Treasurer Rita Saffioti & Housing and Works Minister John Carey have released the following media statement: Rent support programs extended for WA tenants

Key points:

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle.

FuelWatch reports that, from 6am tomorrow (Wednesday 3 December 2025), the average price of Perth’s regular unleaded petrol (ULP) will increase by 21 cents per litre (cpl) to 189.6 cpl, with 7-Eleven, Ampol, BP, Caltex and EG Ampol hiking up to 209.9 cpl, Vibe up to 199.7 cpl and United up to 197.9 cpl.

• East Kimberley Real Estate and licensee reprimanded and fined
• Repeated delays in trust account entries and bond lodgements
• Some tenancy bonds lodged more than 1,000 days late

A Kununurra real estate agency and its licensee have been reprimanded and fined $7,000 by the State Administrative Tribunal (SAT), after admitting to multiple breaches involving trust account records and tenancy bond lodgements.

The biggest shopping season of the year is in full swing. From Black Friday to the January sales, one thing stays constant: your consumer rights.

A 50 per cent discount doesn't mean 50 per cent less protection. Even during a big sale, purchases must be fit for purpose, safe, durable and free from defects, and match its description. If it isn’t, you are entitled to a remedy such as a refund, repair or replacement and that’s regardless of the discount received. The type of remedy will depend on whether the issue is major or minor.

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle.

FuelWatch reports that, from 6am tomorrow (Wednesday 26 November 2025), the average price of Perth’s regular unleaded petrol (ULP) will increase by 21 cents per litre (cpl) to 189.9 cpl with 7-Eleven, BP, EG Ampol and Caltex hiking up to 209.9 cpl; Ampol up to 207.9 cpl; Vibe up to 199.7 cpl; and United up to 197.5 cpl.