The Motor Vehicle Repairers Act 2003 provides for a compensation fund.
A motor vehicles owner may be able to make a claim from the fund if they suffered a loss as a result of a licensed repairer:
- doing incompetent repair work
- becoming insolvent and not completing the work.
Privacy collection notice
Consumer Protection is a division of the Department of Local Government, Industry Regulation and Safety (LGIRS) and collections your personal information to:
- Assess and process your motor vehicle repair industry compensation account claim; and
- Maintain records of applications for accountability and reporting purposes.
We may provide this information to:
- Internal staff to enable the processing and administration of your claim; and
- Relevant third parties necessary for the purpose of assessing your claim.
We will not disclose personal information about you to anybody else, unless you have given consent, or we are authorised or required to do so by law.
Providing us with the requested information is required under section 92 of the Motor Vehicle Repairers Act 2003 to make an application to the motor vehicle repair industry compensation account. If you choose not to provide it, we will be unable to review or process your claim.
Please see the LGIRS Privacy Policy published on our website for more information about how we handle your personal information; how you can request access to, or correction of, the personal information we hold about you; and who to contact if you have a privacy enquiry or complaint.