Consumer Protection's Year in Review 2024-25 outlines the major achievements from the financial year.
"This year, Consumer Protection made significant progress through ongoing regulatory improvements that delivered positive outcomes for Western Australians." - Commissioner for Consumer Protection Trish Blake.
Contents of report
- Legislation and policy
- Tenancy reforms
- Retirement village reforms
- Residential parks statutory review
- Primary Acts Consumer Protection administers
- Expanding FuelWatch
- Streamlining licensing legislation
- Other reforms
- Implementing ACL changes in WA
- Tackling housing challenges
- Information and education
- Information services
- Community engagement and education
- Media engagement
- Community engagement
- FuelWatch
- Consumer Law Learning and Development Program
- Licensing and Registrations
- Licensing
- Associations
- Dispute resolution
- Conciliation
- Proactive compliance
- Product safety
- Enforcement
- Public namings
- Enforceable undertakings
- Disciplinary actions
- Appendices
- A: Changes to Consumer Protection legislation
- B: Enforcement and disciplinary actions against traders and licensees
- C: Court outcomes
- D: Breakdown of enforcement outcomes by industry
- E: Infringement notices issued