Moving out of a retirement village

Last updated: 20 November 2024

Resident contracts must outline the resident’s rights and responsibilities for when they want to leave a village. It will include:

  • notice periods
  • exit fees
  • exit entitlements
  • refurbishment requirements
  • any other conditions

Resident ending the agreement 

You have the right to a cooling-off period if you haven’t moved into the village.

If you have lived in the village, you may have to give the village operator 30 days’ notice when you want to leave.

Each contract must specify what fees and charges a resident will have to pay when they leave. See leaving fees and charges for more information.

Village operator ending the agreement 

A village operator can end the agreement if the resident agrees or dies.

Otherwise, the operator must apply to the State Administrative Tribunal (SAT) for a termination order to end the contract.

The operator must give the resident at least 10 days’ notice if they want to apply to SAT to end the contract for medical reasons or breaches.

SAT will consider ending the contract because:

  • the resident abandoned the home;
  • the resident breached the contract or village rules;
  • the resident caused serious damage or injury to property or a person;
  • the resident is unable to live independently on medical grounds; or
  • the operator would suffer undue hardship if the contract continued.

Whatever the reason for ending the residence contract, leaving fees are still likely to apply. See leaving fees and charges for more information

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