- Compliance sweeps find suspected breaches of WA ticket scalping laws
- Metallica M72 resale tickets overpriced and missing seating information
Metallica fans for whom ‘nothing else matters’ but attending this year’s popular show at Optus Stadium are urged to be alert to the risks of buying resale tickets online.
Recent compliance sweeps by Consumer Protection of some online resale platforms have uncovered tickets to the Metallica M72 concert on Saturday 1 November 2025 being advertised above the legal price limit and missing required ticketing information.
Under WA’s strict ticket scalping laws, it is illegal to resell a ticket to WA concerts and events for more than 110 per cent of its original price. Advertisements must also display the original ticket price and location information, including section, row and seat number.
Commissioner for Consumer Protection Tim Banfield warned that publishers of ticket scalping adverts in WA, as well as the individuals posting them, faced prosecution under the Ticket Scalping Act.
“Once a ticket reselling website becomes aware of prohibited advertisements, they are obliged to remove them quickly,” Mr Banfield said.
“Fans risk losing their hard-earned money if they buy resale Metallica M72 tickets that violate these laws. Since Ticketmaster is the main authorised seller, tickets sold elsewhere could be cancelled.
“As always, our recommendation to ticket buyers is to only purchase from the authorised sellers who are promoted in the event’s advertising and by the venue.”
Standard tickets to the Metallica M72 concert on Ticketmaster range from $110.33 to $750, while enhanced packages range from $495 to $3,998, plus an $8.40 handling fee.
“Choosing to buy from a secondary ticket reseller increases the likelihood of paying more than 10 per cent above face value and carries the risk of tickets not being transferred into your name,” the Commissioner said.
People who see tickets being advertised online for more than 10 per cent of their original value, or without the required information, are encouraged lodge a report with Consumer Protection.
For ticket scalping reports, it is important to include as much information as possible, such as screenshots of the adverts, any weblinks, and ad identification or reference numbers. Further information is on Consumer Protection’s ticket scalping and reselling website page.
Complaints can be lodged on the Consumer Protection website, while enquiries can be made via email to consumer@demirs.wa.gov.au or by calling 1300 30 40 54.
Media Contact: cpmedia@demirs.wa.gov.au