Commissioner’s Guidelines – Pet requests in a rental
Tenants are allowed keep a pet in their rental home subject to the landlord’s approval.
This publication provides guidelines on seeking the Commissioner's approval for:
Consumer Justice Strategy
This Strategy is built on three pillars that will guide Consumer Protection’s overall operation of being Responsive, Engaged and Accountable.
Property industries
This page exists as a redirect in the Homes and property section.
Moving out of a rental
There are steps which must be followed to end a tenancy. The tenant or landlord can end the tenancy by giving notice.
The notice periods and form needed depends on:
Handling customer complaints
Having a clear and simple way to handle complaints is a part in good customer service.
These tips will help you set up a good complaint system which follows the Australian Consumer Law and keep your customers happy.
Create a complaints policy
Your complaints policy should:
Property inspection checklist
Handy checklist to help you compare properties, to use at a pre-settlement inspection or before you accept the keys / take full ownership of the property.
A pest inspection could save you thousands of dollars in repair costs.
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Buying property by private sale
In a private sale, prospective buyers make offers to buy a property. This is often done through the seller’s real estate agent.
Before making an offer, carefully consider its terms. Ask about any concerns you have about the property. In WA, there is no mandatory seller disclosure statement. The agent must disclose any relevant facts about the property, especially if they have been directly asked.
Buying property at an auction
A real estate auction is a public sale of property conducted by a licensed auctioneer. Your real estate agent may be an auctioneer or they may contract one to conduct the auction.
Ask any questions about the property before the auction commences. For example if a timber pest or building inspection has been done on the property.
Bonds Administration management of personal information policy
The Bond Administrator and authorised staff (we) must follow rules to keep your information safe and maintain your privacy.
This policy explains how we collect, store, use and share your personal information.
Privacy Collection Notice
The personal information you provide here will be used by the Department of Local Government, Industry Regulation and Safety (LGIRS) to: