Consumer Protection

In today’s economic landscape, it’s easy to feel overwhelmed by complex complaint processes, aggressive debt collection conduct, or unexpected changes to your financial situation. For many Western Australians, community legal centres are a lifeline - offering free, expert legal help when it’s needed most.

The Consumer Credit Legal Service (WA) Inc. (CCLS) is a not-for-profit, specialist community legal centre with a mission to strengthen the consumer voice in WA by advocating for and educating people about consumer and financial rights.

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle.

When was the last time you really looked at your ceiling? Cracks or sagging might seem minor, but these are common signs of ceiling stress that shouldn’t be ignored.

Building and Energy is reminding homeowners to act promptly on warning signs of ceiling stress to prevent a potentially dangerous and costly collapse.

• WA’s first searchable STRA register reveals distribution of short stay accommodation.
• Interactive heatmap provides insight into STRA by location.
• Long-term rental market expands by 487 properties through STRA Incentive Scheme
   

The geographic spread of WA’s short term rental accommodation (STRA) has been made available for the first time, with the launch of a publicly available interactive heatmap.

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle.

FuelWatch reports that, from 6am tomorrow (Wednesday 23 July 2025), the average price of Perth’s regular unleaded petrol (ULP) will increase by 32 cents per litre (cpl) to 191.5 cpl with Shell Reddy Express, 7-Eleven, EG Ampol, BP and Caltex hiking up to 209.9 cpl; Vibe up to 209.7 cpl; Ampol up to 207.9 cpl; and United up to 199.9 cpl.

Scammers love to steal your money, but do you know what they also love to nick? Your identity.

Your identity can be used to open bank accounts, get a credit card, apply for a passport, access your superannuation, apply for government benefits, register a car and even to conduct illegal activities where someone needs to disguise their real identity, such a drug trafficking and money laundering. Having your identity stolen can cause a devastating and long-lasting impact.

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle.

FuelWatch reports that, from 6am tomorrow (Wednesday 16 July 2025), the average price of Perth’s regular unleaded petrol (ULP) will increase by 32 cents per litre (cpl) to 192.7 cpl with Ampol, 7-Eleven, Shell Reddy Express, BP, EG Ampol and Caltex hiking up to 209.9 cpl; Vibe up to 209.7 cpl; and United up to 203.5 cpl.

Buying second-hand can not only be more cost effective than buying new, it can also be more sustainable and better for the environment. But is it safe?

When you buy second-hand products online from a business or in a shop, like a thrift store, you can expect the same consumer guarantee rights as when you are buying a brand new product.

This means you have the legal right to expect the product is of acceptable quality, including that it is safe, durable and free from defects, matches the description and is fit for purpose.

• Banksia Grove agent and agency penalised for misconduct to property owner
• Paid himself bond money for cleaning, neglected inspections, ignored instructions
• Banned for two years, reprimanded and ordered to pay $10,000 in penalties

A Banksia Grove real estate agent and his agency have been penalised by the State Administrative Tribunal (SAT) for serious misconduct that included the unlawful handling of a tenancy bond, the misuse of trust funds and consistent failure to act in the best interests of their landlord client.

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle.

FuelWatch reports that, from 6am tomorrow (Wednesday 9 July 2025), the average price of Perth’s regular unleaded petrol (ULP) will increase by 32 cents per litre (cpl) to 193 cpl with Ampol, 7-Eleven, Shell Reddy Express and Caltex hiking up to 209.9 cpl; Vibe up to 209.7 cpl; BP up to 209.4 cpl; EG Ampol up to 207.9 cpl; and United up to 199.5 cpl.