Fine for unregistered property manager (Shamela Rima Neilson)

A property manager has been reprimanded and fined $1,500 by the State Administrative Tribunal for operating without a current certificate of registration.

Shamela Rima Neilson was working for an Attadale real estate agency when her real estate sales representative registration expired in March 2017, but continued to carry out duties as a property manager in breach of the Real Estate and Business Agents Act.

Shed seller ordered to pay almost $77,000 in fines, compensation and costs (Shed Systems Pty Ltd / David Walter Ah Chee)

A company and its Director have been ordered to pay a total of almost $77,000 in fines, consumer compensation and costs by the Perth Magistrates Court after taking substantial deposits from WA consumers for sheds but then failing to supply them.

Shed Systems Pty Ltd, formerly operating in Malaga and Northbridge, and sole Director David Walter Ah Chee were each fined $12,000 on 16 August 2019 after pleading guilty to six charges under the Australian Consumer Law of accepting payment for goods but failing to supply them within a reasonable time.

Commissioner's Blog: Hot tips for holiday buyers

With Commissioner for Consumer Protection David Hillyard

Perhaps it’s the recent cold weather or maybe use of tax refunds but many Western Australians seem to be booking trips to tropical destinations – Consumer Protection has seen an increase in complaints from holiday-buyers.

One example involves purchases of discount return flights – Perth to Bali for as low as $99 – via a travel agent on Facebook. Despite paying, consumers were not able to get seats on a plane for their desired dates and were asked to cough up more money. We are inviting complaints.

Reassurance for residents as Settlers’ retirement villages go into receivership

Consumer Protection is offering some reassurances for residents of two WA retirement villages affected by the Settlers group of companies being placed into receivership.

Administrators and receivers have been appointed to the company which operates a total of 463 units at Settlers Lakeside village in Ravenswood near Mandurah and Settlers Ridgewood Rise near Butler, as well as two villages in Queensland and one in New South Wales.

Consumers pay for motor vehicle parts that are not delivered (Gordon German / Green Oval Experience)

Consumer Protection is warning WA consumers about a business that has taken orders for Land Rover parts but has failed to deliver.

Gordon German, trading as Green Oval Experience formerly operating as an auto parts store in Canning Vale, owes at least 15 customers a total of almost $50,000 in payments accepted for motor vehicle parts that have yet to be supplied.